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dshull
There are a few issues with Malwarebytes 3 that stems from a conflict with a product named F-Secure. F-Secure is another security program that offers internet security using similar techniques. Having multiple security products on your computer can cause conflicts between the different programs. In our case the following situation happens with…
dshull
Often times, we get to a point where we need to upgrade our computers, or have the  replace the computer all together. With our annual licenses still active, we would need to have the licenses transferred to our new computers. Before we do that, will will have to free up a spot on the license. This will require a us to Deactivate the license in…
parche
There are times when Anti-Malware Mobile detects a malware but cannot remove it.  This typically occurs when a detected application is: Installed on the system partition, as a System App, which cannot be uninstalled by a user level app, like Anti-Malware Mobile Installed on an external device storage like SD card or the detection could be a…
jyamada
line How-To: Install Malwarebytes 3   How-To: Activate your license in Malwarebytes 3   How-To: Upgrade to the latest version of Malwarebytes 3   How-To: Deactivate the license in Malwarebytes 3   How to obtain your license information and confirmation email   How-To: Set up My Account   Malwarebytes 3 User Guide v3.1   Malwarebytes Anti-Malware…
dshull
After making a purchase, downloading the software does not end the process, there is still more to do. To enable the premium features, you need to activate your license in the FREE software. Once Malwarebytes 3 is installed, it will say Malwarebytes | Free or Malwarebytes | Premium Trial in the top left corner of the application.  You will need to…
dshull
My Malwarebytes is a customer facing portal that gives our customers access to their subscriptions. In the portal, a customer is able to do a few things that our customers have been asking permission to do for quite some time. Our customers will be able to:   View subscriptions Retrieve License Details Deactivate their license from all the…
dshull
Malwarebytes Anti-Malware for Mac is our first version of a Scan and Remediation software for Apple's OSX. If you would like to install the Malwarebytes Anti-Malware for Mac this guide will take you through the process of install.     How to Download and Install Malwarebytes Anti-Malware for Mac. To install Anti-Malware for Mac: Download…
dshull
MB_Check is a diagnostic tool developed to take a look at the install state of Malwarebytes 3. It collects information relevant to Malwarebytes 3 to aid our Support Agents in discovering what is going on with the software when an error has occurred. When you run the tool, it will collect the information it needs, then compress them into a Zip file…
dshull
This article will show you how to download and run the Farbar Recovery Scan Tool (FRST).  Our support agents may ask you to run this tool to help diagnose issues.   Download the correct FRST version.  If you are unsure of which version to get, download both.  Only the correct one will run. To download the 32-bit version, click here. To download…
dshull
Currently there is a conflict between Sophos Home and Malwarebytes Anti-Malware Premium that will cause web browsers to either lock up and not respond, or the browsers will not load any web pages.   In order for Sophos Home and Malwarebytes Anti-Malware Premium to work together without conflicting you need to setup exceptions (also called…
dshull
Scan for rootkit is disabled by default because rootkit scanning takes substantially longer - it is a more thorough and essentially deeper scan of your system. However, rootkit scanning is an important part of the protection offered by Malwarebytes Anti-Malware. As such, we recommend that users schedule a weekly scan that incorporates rootkit…
dshull
When Malwarebytes Anti-Ransomware protection is running, the Dashboard will indicate that in two ways. A green smiley face with the text 'Your system is fully protected' A green dot under Real-Time Protection with the text 'Anti-Ransomware Protection is enabled' The icon in the notification tray will be the Malwarebytes Anti-Ransomware logo. …
dshull
Have you ever come across a suspicious file that you were unsure of? Sure! A lot of us have. Most of the time, we just delete them and move on with out lives. There is an alternative to just deleting and moving on. Our researchers go through tons of files every day. A lot of them come from our customers! Which is very helpful in making sure…
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