Get Started

• Create your Malwarebytes Account
• Verify your identity for My Account login
• Add employee to your Employee Home License
• Video: Setup your Malwarebytes My Account

Edit Profile Settings

• Change my email address in My Account
• Change password in My Account
• Forgot password for My Account
• Opt in or out of receiving Malwarebytes emails

Activate & Manage License Key

• Find my Malwarebytes license key
• Activate license key in My Account
• Add a license key to My Account
• Deactivate device from your Malwarebytes subscription
• Find out if Malwarebytes license is a lifetime license
• License exceeded maximum volume allowed

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Manage Subscriptions

• Manage your subscriptions in My Account
• I bought a lifetime Malwarebytes license. Why am I receiving renewal notices?
• Malwarebytes subscription shows expired notification after renewal
• Manage auto-renewal of your Malwarebytes subscription

Add or Remove Devices

• Add Privacy VPN to your subscription
• Buy more devices for your Malwarebytes subscription
• Number of devices Premium subscription license protects
• Reduce the number of devices purchased

Billing

• Are online transactions with Malwarebytes secure?
• Auto-renewal for your Malwarebytes subscription
• Do I have to pay Value Added Tax?
• Malwarebytes Personal products refund policy
• Manage your payment information in My Account
• Manually renew your Malwarebytes subscription

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Help

• Help page in My Account
• My account is locked
• Not receiving My Account verification codes