- Compatible with:
- Windows,
- macOS
Desktop Security offers advanced protection measures beyond traditional antivirus software. It includes proactive ransomware technology, anti-exploit capabilities, and malicious website protection to safeguard against multiple routes an attacker might use. Our app also removes all traces of malware with its powerful technology, which links each of these features together.
If you have the Desktop Security app installed at the same time as another antivirus software, you may encounter the following issues:
- The other antivirus software blocks our app or asks you to uninstall it.
- The other antivirus software stops functioning.
- Your device can no longer connect to the internet.
- The blue screen of death (BSoD).
You can resolve these issues by uninstalling the other antivirus software. Or, you may be able to use our app together with the other antivirus software by adding the software to our Allow list.
Uninstall the third-party software
Desktop Security may not be compatible with your other antivirus software if you are experiencing a loss of internet, the blue screen of death on Windows devices, or other functional issues. If the two softwares are not compatible, you need to uninstall the other antivirus software. Do not uninstall our app if you want to continue using our antivirus software.
How to use our app with another antivirus
Other antivirus software may sometimes block our app and ask you to uninstall it. If you want to use both apps on your device, follow the directions below.
To use our app with another antivirus on a device:
- Uninstall our app from the device.
- Install the other antivirus software.
- Re-install our app. For help installing our app, see Install Desktop Security on Windows devices or Install Desktop Security on macOS devices.
We recommend adding our app to the other antivirus's allow list after installation and adding their app to ours. This ensures that both apps can run together smoothly on your device.
- To add our app to the other antivirus's allow list, see Allow the Desktop Security app.
- To add another antivirus app to our allow list, follow the steps in Add and remove items from the Allow list in Desktop Security.