Log into My Account, where you can check the status of your Malwarebytes Premium subscription and turn off auto renewal. When enabled, this feature automatically charges your payment option on file.
Cancel auto renewal status
- Log into My Account.
- Click the Payments tab.
- In Active subscriptions, click Cancel Auto Renewal.
IMPORTANT: If you do not see the Cancel Auto Renewal button, submit a support ticket so we can assist you.
- A pop-up window asks you to select a reason for opting out of auto renewal. Click the Turn off button in this window.
You will receive a confirmation email after turning off auto renewal. Your account automatically reflects the change. You can re-enable automatic renewal for your subscription at any time.