The Account page in Malwarebytes Nebula allows you to manage your subscriptions and billing settings. Manage your account page with the following options:
To access the account page:
- Login to Malwarebytes Nebula.
- On the left navigation menu, expand Settings.
- Click Account.
Add additional seats to your account, view subscription information, and see your license key under Subscriptions.
- License key: Displays the unique license key for your subscription. Click the icon next to your license key to copy the license key to your Clipboard.
- Show expired: Toggle to show or hide expired subscriptions.
- Add seats: Displays if you purchased through our store. Click to add additional seats to your subscriptions.
- Contact us: Displays if you purchased through our sales team. Click to have your account manager contact you.
For account subscriptions, you can see the following details:
- Buy now: Displays if using a trial license to purchase a full subscription.
- Status: Displays whether the subscription is active or expired.
- Expires on: Displays the expiration date for your subscription.
- Seats used: The number of seats in use out of your total seats purchased.
- Available: Seats available for endpoint deployment.
View billing information and manage your payment auto-renewal under this section:
- Turn on/off auto-renewal: Click to enable or disable your billing auto-renewal.
View purchase history
Filter and view your payment methods and purchase history in this section:
- Payment method: Select payment methods to filter your purchase history.
Filter your purchase history with the following options:
- Date: Purchase completion date linked to the account.
- Subscription ID: Purchase Subscription ID which is provided through email.
- Payment method: Payment method that was used to complete the purchase.
- Order type: Filter if the order was completed in the store or assisted by our sales team.
- Amount: Total purchase amount for the order.
- Actions: Last action performed on the purchase order.
Return to the Malwarebytes Nebula Administrator Guide.