Malwarebytes sends renewal subscription emails at least 30 days prior to the expiration date. In some cases, we send a reminder 15 and 7 days before expiration. These emails are sent by either Cleverbridge or 2Checkout, our trusted PCI-compliant payment processors.
Renewal emails come from the following addresses:
If a Malwarebytes email appears to be illegitimate or a scam, do not click on any links or reply to the message. Instead, chat with an agent or open a ticket on our support site.
For more information on how to identify a phishing email attempt and protect yourself against it, you can check our blog, All about phishing.