We offer a 60 day money-back guarantee for Malwarebytes Premium subscriptions purchased from the Malwarebytes website. This 60 day money-back guarantee is not applicable for Malwarebytes business, teams, or technician products.
You can request for refund by submitting a ticket to Malwarebytes Support. Click here to submit a ticket.
Certain exclusions and restrictions may apply to orders purchased through Google Play or Apple App Store. Premium subscription purchased directly through these vendors are subject to their respective refund policies and terms and conditions. Refer to Cancel subscription or request refund for purchase on Google Play for more information.
If you purchased your Premium subscription from third-party vendors, including retail stores, contact your vendors for more information about their refund policies.