- Compatible with:
- Windows
- Available in:
- Desktop Security version 5
When attempting to install Desktop Security version 5.x on an ARM-based device running Windows 10 or 11, such as the Surface Pro X, an installation error is encountered.
How this issue affects you
The error message below displays:
Desktop Security for Windows does not support your system's CPU or hardware architecture.
What caused this issue
ARM based Windows devices and Mac devices with Apple Silicon (M1 or M2 chip) running Windows 10 and 11 are not supported. For more information, see System requirements for Desktop Security.
How to resolve this issue
Desktop Security cannot be installed on this type of device.