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Cancel subscription or request refund for purchase on Apple App Store

To manage your App Store purchased Malwarebytes subscription or request help with billing-related issues, access your Apple account to manage your subscription. Apple manages billing inquiries for apps purchased through the App Store. Purchases made through the App Store are tied to your Apple ID.

Manage or cancel your subscription

  1. Open Malwarebytes for iOS.
  2. At the top of the screen, tap the gear DOC-3534-5.png icon to open Settings.
  3. Tap Manage Subscription. You may be asked to restore the iTunes Store app if it is not installed on your device.
  4. In the Edit Subscription screen of the iTunes Store app, you can view subscription information, change billing frequency, or cancel your subscription.

Request a refund for your subscription

To request a refund for your App Store purchased Malwarebytes subscription, contact Apple support or refer to Apple's article View, change, or cancel your subscriptions. Apple recommends canceling your Malwarebytes Trial at least 24 hours before the free trial period ends to avoid subscription fees.

For other inquiries related to your purchase, such as viewing a receipt or reporting a problem, see Get help with an item purchased from the App Store.

 

Return to the Malwarebytes for iOS guide.

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