After you enter your information and activate your subscription, Malwarebytes Personal Data Remover scans data broker databases that collect personal data for profiles that match your information. To ensure your information is protected efficiently, Personal Data Remover scans data broker sites every two months. It may take up to 45 days to fully remove your data profile from a website. This two-month interval helps avoid repetitive checks on sites already scanned and allows you to see real improvements in your data privacy.
Differences in Personal Data Remover scan results
After you activate your Personal Data Remover subscription in your Malwarebytes account, you may see different scan results than what you saw from the malwarebytes.com/data-removal free scan. This is because the free scan that you can access from malwarebytes.com/data-removal and the Personal Data Remover scan that comes with a paid subscription are slightly different:
- Free Personal Data Remover scan: This scan runs from malwarebytes.com/data-removal and searches hundreds of data broker sites to show you your profile results as quickly as possible.
- Paid Personal Data Remover scan: This scan runs from your Malwarebytes account and searches hundreds of data broker sites for your profile. During the scan, Personal Data Remover also starts removing your profiles. It takes longer for your scan results to update in your account.
If you are seeing different results, check your Malwarebytes account after 24 hours and refresh your browser.