- Compatible with:
- Windows
- Available in:
- Desktop Security version 5
When attempting to install Desktop Security version 5.x, you see the following error message: Not a Microsoft Approved App.
What caused this issue
This error is shown when S mode is enabled on your Windows device or you have your device set to only allow Microsoft-verified apps. Both of these features only allow the installation of apps downloaded from the Microsoft Store.
How to resolve this issue
Disable Smode on your Windows device
If you see the pop-up below, S mode is enabled on the device. To resolve this issue, disable S mode on the device and redownload the app.
Change Windows app settings
If you see the pop-up below, your Windows settings only allow apps from the Microsoft Store. To resolve this adjust your Windows app recommendation settings to allow apps from anywhere and redownload the app.