- Compatible with:
- Windows,
- macOS
- Available in:
- Desktop Security version 5
Trusted Advisor is a tool that monitors your device's security and provides suggestions for improvement. It also sends notifications to remind you about any unresolved actions.
How your Protection Score is calculated
The Protection Score is shown as a gauge on the main dashboard, along with a percentage score and a rating. Your score is calculated based on the features available to you. When you turn off a feature, your Protection Score lowers. When you turn on a feature, your Protection Score goes up.
Depending on your Protection Score, your rating can be Excellent, Very Good, Good, Fair, or Poor. If you have an Excellent score (100), you've enabled all of the app's protection features available to you with your subscription. Congrats!
Resolve issues on the Trusted Advisor details page
On the Trusted Advisor details page, you'll see a list of issues you can resolve to boost your Protection Score. To view the Trusted Advisor details page and resolve an issue:
- Open the app.
- On the Trusted Advisor tile, click View Details or Boost your score.
- Click on an issue to view the recommended resolution.
- Follow the instructions on screen to resolve the issue.
Advanced feature for Windows devices
Ignore issues to address later
When you click on an issue, you can select Ignore to stop seeing it. Ignored issues appear under Ignored issues and can be restored later.
To restore an item:
- Click Ignored issues.
- Select the item you wish to restore.
- In the issue description, click Restore.