Trusted Advisor overview for Desktop Security

Trusted Advisor is a tool that monitors your device's security and provides suggestions for improvement. It also sends notifications to remind you about any unresolved actions. Keep reading to learn more about how Trusted Advisor calculates your Protection Score and gives you recommendations.

How your Protection Score is calculated

The Protection Score is shown as a gauge on the main dashboard, along with a percentage score and a rating. Your score is calculated based on what features are available to you. When you turn off a feature, your Protection Score lowers. When you turn on a feature, your Protection Score raises.

Depending on your score, your rating could be Excellent, Very good, Good, Fair, or Poor. If you have an Excellent score (100%), you've enabled all of the app's protection capabilities available to you with your subscription. Congrats! 

Resolve issues on the Trusted Advisor details page

On the Trusted Advisor details page, you'll see a list of issues you can resolve to boost your Protection Score. To view the Trusted Advisor details page and resolve an issue:

1. Open the app.
2. On the main dashboard, click the Trusted Advisor card or View Details.
3. You're now on the Trusted Advisor details page.
4. Click an issue to view the recommended resolution.

Advanced feature for Windows devices

Ignore issues to address later

When you click on an issue, you can then select Ignore to stop seeing it. Ignored issues appear under Ignored items and can be restored later. 

To restore an item:

1. Tap Ignored items.
2. Tap the item you wish to restore.
3. In the issue description, tap Restore.