Manage Mobile Security settings on iOS devices

The Web Protection, Call Protection, Ad Blocking, and Text Message Filtering Security features in Mobile Security help protect your iOS device from malicious websites, ads, and scammers. Learn how to activate and configure these features for the best protection and to prevent trusted sites and phone numbers from being blocked.

Block malicious websites with Web Protection

Web Protection uses a Malwarebytes database to block malicious websites so you can't access them while using your Safari browser. This feature is available to paid and trial users. 

1. On the Mobile Security Dashboard, tap Web Protection.
2. If it's your first time enabling Web protection, tap Activate. Instructions to enable Safari extensions display.
3. Go to Settings on your device.
4. Scroll down and tap Safari.
5. Tap Extensions.
6. Toggle On Malwarebytes - Web Protection.

To disable Web Protection:

1. On the Mobile Security Dashboard, tap Web Protection.
2. Turn the toggle Off.
3. On the confirmation screen, tap Turn protection off.

If you want to prevent trusted websites from being blocked by Web Protection, learn how to add or remove websites from the Web Allow list. 

Avoid scam calls with Call Protection

Call Protection warns you if a suspected scammer attempts to contact you on your iPhone or iPad. Configure this feature to ensure calls from known numbers are not affected. This feature is available to paid and trial users. 

1. On the Mobile Security Dashboard, tap Call Protection.
2. Tap Activate. Instructions to enable Call Blocking & Identification displays.
3. Go to Settings on your device.
4. For iPhones, scroll down and tap Phone. For iPads, scroll down and tap Facetime.
5. Scroll down and tap Call Blocking & Identification.
6. Turn On the Malwarebytes toggle.
7. Return to the Mobile Security app to configure Call Protection.
8. Under Fraudulent call and Spoof call settings, select Flag to be notified of an incoming fraudulent call, or Block to block the incoming call.
9. Next to My Phone number, tap Add. Enter your phone number.
10. Next to Access to contacts, tap Give access. In the next screen, tap OK.

To disable Call Protection:

1. On the Mobile Security Dashboard, tap Call Protection.
2. Turn the toggle Off.
3. On the confirmation screen, tap Turn protection off.

If you want to prevent trusted phone numbers from being flagged or blocked by Call Protection, learn how to add a phone number to the Allow list. 

Turn on Ad Blocking to stop ads and trackers

Ad blocking uses a content filter to block ads and trackers that advertisers use to target you. Ads and trackers are blocked in the background, without generating a notification. Mobile Security cannot see what websites you visit or what content is being blocked. Enable Ad blocking to stop ads and trackers when browsing the internet with Safari browser on your mobile device. 

1. On the Mobile Security Dashboard, tap Ad Blocking.
2. Tap Activate. Instructions to enable Safari extensions display.
3. Go to Settings on your device.
4. Scroll and tap Safari.
5. Tap Extensions.
6. Toggle On Malwarebytes - Ad Blocking. 

To disable Ad blocking:

1. On the Mobile Security Dashboard, tap Web Protection.
2. Turn the toggle Off.
3. On the confirmation screen, tap Turn protection off.

Turn on Text Message Filtering to detect spam messages

Text Message Filtering in Mobile Security can detect SMS spam messages, and sort them into Transactions, Promotions, and Junk dedicated folders on your iPhone. Enable Text Message Filtering to start sorting text messages from potential scammers.

Apple does not provide a method for Mobile Security and other third-party apps to determine if spam filtering is turned on for SMS messages. As a result, Mobile Security’s Dashboard cannot display whether Text Message Filtering is on or off. Find out more about Text Message Filtering.

1. On your device, open the Settings app.
2. Scroll down, tap Messages. 
3. Scroll down, under Message Filtering, tap Unknown & Spam.
4. Toggle On the Filter Unknown Senders toggle, then tap Malwarebytes.
5. In the confirmation screen, tap Enable.

To disable Text Message Filtering:

1. On your device, open the Settings app.
2. Scroll down, find and tap Messages.
3. Scroll down, under Message Filtering, tap Unknown & Spam. 
4. Turn the Filter Unknown Senders toggle Off.

If you want to prevent text messages from trusted phone numbers from being filtered by Text Message Filtering, learn how to add a phone number to the Allow list.