If you use a firewall and have Malwarebytes for Mac installed, your firewall application may block the connection to Malwarebytes update servers. This prevents you from activating your subscription or downloading protection and database updates.
To allow our app to connect to the Malwarebytes update servers, update your firewall to allow the following Web addresses and Malwarebytes processes.
| Web address | Port number | Network traffic direction |
|---|---|---|
| https://data.service.malwarebytes.com | 443 | outbound |
| https://data-cdn.mbamupdates.com | 443 | outbound |
| https://*.mwbsys.com | 443 | outbound |
| Malwarebytes process | Internal file name |
|---|---|
| Malwarebytes | /Applications/Malwarebytes |
| Malwarebytes | FrontendApplication |
| Malwarebytes Agent | FrontendAgent |
| Malwarebytes Protection | RTProtectionDaemon |
| SettingsDaemon | SettingsDaemon |