Malwarebytes AdwCleaner delete or restore quarantined items

Document created by jgolomb Employee on Jul 8, 2019Last modified by jgolomb Employee on Jul 23, 2019
Version 3Show Document
  • View in full screen mode

When Malwarebytes AdwCleaner executes a scan, some programs, files, folders, or services may be detected as adware. Upon detection, they are removed from the disk location where they were stored, placed in Quarantine and modified to make them inactive. In AdwCleaner, click Quarantine in the Menu pane to view the Items and Preinstalled software sub tabs.

 

Image of Quarantine tab in Malwarebytes Adwcleaner.

 

After a scan, quarantined items display in a list with details to help you determine if you wish to Restore or Delete them. Each item lists with a checkbox in the left-most column. Click the checkbox next to each item you wish to restore back to your device, or delete permanently. If you wish to apply the same action to all quarantined items, select the checkbox in the grey table header and then click Restore or Delete. Quarantined items not restored or deleted will continue to be visible here until action is taken.

 

Restore or delete items in Quarantine

The Quarantine tab contains two sub tabs to categorize different types of adware: Items and Preinstalled software. To restore or delete adware in both sub tabs:

  1. Open AdwCleaner.

  2. Click Quarantine, then click the Items sub tab.
    Image of Quarantine tab and Items sub tab in Malwarebytes Adwcleaner.

  3. To restore items back to your system, click the checkbox next to each item you wish to keep on your system, then click Restore. To permanently remove items, click the checkbox next to each item you wish to delete, then click Delete.
    Image of Restore and Delete buttons in the Malwarebytes Adwclenaer Quarantine section.

  4. Click the Preinstalled software sub tab.
    Image of the Preinstallaed software sub tab in Malwarebytes Adwcleaner.

  5. To restore preinstalled software back to your system, click the checkbox next to each item you wish to keep on your system, then click Restore. To permanently remove preinstalled software, click the checkbox next to each item you wish to delete, then click Delete.
    Image of Restore and Delete buttons in the Malwarebytes Adwclenaer Quarantine section.

 

See also

Attachments

    Outcomes