McAfee exclusions for Malwarebytes Cloud

Document created by bgoddard Employee on Jun 26, 2019
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To help prevent conflicts between McAfee products and your Malwarebytes products, add mutual exclusions to the settings in Malwarebytes using the instructions below.

 

Set exclusions in Malwarebytes cloud console

Add McAfee to your Malwarebytes software's exclusions.

  1. Log in to the Malwarebytes Cloud Console.

  2. Click Settings > Exclusions.

  3. Click New, then add the McAfee file paths.

 

To see more detailed instructions for exclusions in the Malwarebytes cloud console, refer to the article Add exclusions to the Malwarebytes cloud console.

 

Here is a list of McAfee file and folder paths you should exclude in your Malwarebytes software:

 

Files by path

Applies to both 32-bit and 64-bit systems.

  • C:\Windows\System32\drivers\hdlpctrl.sys
  • C:\Windows\System32\drivers\hdlpdbk.sys
  • C:\Windows\System32\drivers\hdlpevnt.sys
  • C:\Windows\System32\drivers\hdlpflt.sys
  • C:\Windows\system32\drivers\hdlphook.sys
  • C:\Windows\System32\drivers\mfeaack.sys
  • C:\Windows\System32\drivers\mfeavfk.sys
  • C:\Windows\System32\drivers\mfeelamk.sys
  • C:\Windows\System32\drivers\mfeepmpk.sys
  • C:\Windows\System32\drivers\mfefirek.sys
  • C:\Windows\System32\drivers\mfehidk.sys
  • C:\Windows\system32\drivers\mfencbdc.sys
  • C:\Windows\system32\drivers\mfencrk.sys
  • C:\Windows\System32\drivers\mfeplk.sys
  • C:\Windows\System32\drivers\mfewfpk.sys
  • C:\Windows\System32\drivers\mfeapfk.sys
  • C:\Windows\System32\drivers\mfebopk.sys
  • C:\Windows\System32\drivers\mfeclnk.sys
  • C:\Windows\System32\drivers\mferkdet.sys
  • C:\Windows\System32\drivers\mfetdik2.sys

 

Folders by path

Applies to both 32-bit and 64-bit systems.

  • %PROGRAMFILES%\McAfee
  • %PROGRAMFILES%\Common Files\McAfee

  • %PROGRAMDATA%\McAfee

 

The following exclusion is also required for 64-bit systems.

  • %PROGRAMFILES(X86)%\McAfee
  • %PROGRAMFILES(X86)%\Common Files\McAfee

 

With mutual exclusions in place, your Malwarebytes software and McAfee business products should work alongside each other without conflicts.

 

Additional information

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