Cannot connect to iTunes Store to purchase Malwarebytes Premium on iOS device

Document created by jgolomb Employee on Apr 25, 2019Last modified by jgolomb Employee on Sep 23, 2019
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When attempting to purchase a Malwarebytes Premium subscription on your iOS device, you might see a Cannot connect to iTunes Store alert message or similar.

Image of Purchase failed alert message on iOS device.

 

If you experience this message when attempting to purchase a premium subscription on iOS, refer to Apple's support article If you can't connect to the App Store, iTunes Store, or Apple Books for assistance.

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