Cannot connect to iTunes Store to purchase Malwarebytes Premium on iOS device

Document created by jgolomb Employee on Apr 25, 2019Last modified by jgolomb Employee on Sep 23, 2019
Version 3Show Document
  • View in full screen mode

When attempting to purchase a Malwarebytes Premium subscription on your iOS device, you might see a Cannot connect to iTunes Store alert message or similar.

Image of Purchase failed alert message on iOS device.


If you experience this message when attempting to purchase a premium subscription on iOS, refer to Apple's support article If you can't connect to the App Store, iTunes Store, or Apple Books for assistance.