Malwarebytes cloud platform update - March 21, 2019

Document created by jgolomb Employee on Mar 19, 2019Last modified by jyamada on Mar 22, 2019
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Malwarebytes updated our cloud platform on March 21, 2019.


As a customer of this platform, we want to take a moment to familiarize you with the changes that are about to become available.

With this latest cloud platform update, we are continuing to improve for greater scalability and detection efficiency. The features also provide simplified management of common everyday tasks to save time and enhance usability together with the granularity needed for businesses with complex security requirements.


New Features

  • Malwarebytes Cloud Console now features policy-level exclusion options. Exclusions can now be applied at either an individual policy level or globally across your organization. This allows you to adjust your security posture to meet the specific needs of different groups within the organization.

Image of Add Exclusion screen in Malwarebytes cloud console.


  • Single Sign-On now supports service provider initiated login (solicited SSO), in addition to the ability to enable Just-in-Time (JIT) provisioning.
    • If the Service Provider Initiated SSO setting is enabled, the Malwarebytes Cloud Console will use the email address during login to determine if a user is with your identity provider.If the lookup is successful, the user will be redirected to your identity provider’s Authentication methods.
    • The Just-in-Time (JIT) Provisioning option allows IT administrators to determine whether an initial login to the Malwarebytes Cloud Console will automatically create a local Malwarebytes Cloud user account.This will remove the need to manage identities in two places making account provisioning simple.

Image of Enable Single Sign-On (SSO) toggle switch in Malwarebytes cloud console.



  • Improved graph hover-over functionality when attempting to view a small number of detections for a specific day.
  • The Quarantine page now includes a "Time Period" filter.
  • The Quarantine tab for endpoints now includes the ability to view all quarantined items.
  • Group selector on the Endpoints page now indicates when top-level groups are managed by Active Directory.
  • [For Malwarebytes Endpoint Protection only] Default Policy configuration for Mac Real-Time Protection is now enabled for new customers.
  • [For Malwarebytes Endpoint Protection only] Fixed an issue where web monitoring exclusions may not be honored if uppercase characters were used.
  • [For Malwarebytes Endpoint Protection only] Fixed an issue where Malwarebytes Endpoint Agent installer did not uninstall Malwarebytes Anti-Malware for Business versions 1.75 and 1.80 (unmanaged)
  • [For Malwarebytes Endpoint Protection and Response only] Added the ability to roll-back browser settings impacted by ransomware.
  • [For Malwarebytes Endpoint Protection and Response only] Policy settings for Suspicious Activity Monitoring, Rollback, and Endpoint Isolation are now limited to Super Admin users only.
  • [For Malwarebytes Endpoint Protection and Response only] New installations no longer require an initial scan prior to entering learning mode.
  • [For Malwarebytes Endpoint Protection and Response only] Fixed an issue where outdated rollback backup files were not deleted.
  • Fixed an issue where Protection Updates version may not be displayed on Endpoint Properties page (Mac only)
  • Fixed an issue where Endpoint Agent logging may not resume after an unexpected shutdown (Mac only)
  • Fixed an issue where a pending restore of quarantined items on Mac endpoints may fail if a scan is in-progress.
  • Fixed an issue on the Remediation Required page where the Type column may incorrectly indicate “Module” instead of “File”
  • Fixed an issue where Task details did not indicate the reason why an endpoint required a restart.
  • Fixed an issue where automatic group assignment did not work with the latest installer version


Known Issues

  • The Quarantine list may not properly sort by date.
  • When searching for exclusions, special characters (such as + and \) are not supported as valid search criteria.


Our next cloud platform update is scheduled for April 2019.