Add or remove phone number in Malwarebytes Allow list on iOS device

Document created by jgolomb Employee on Nov 19, 2018Last modified by jgolomb Employee on Nov 20, 2018
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To prevent Malwarebytes from blocking trusted phone numbers on your iOS device, add them to the Allow list. For instructions on how to add trusted websites to the Allow list, refer to Add or remove website in Malwarebytes Allow list on iOS device .

 

There are three ways to add phone numbers to the Allow list:

  • Through the Malwarebytes Settings.
  • With the Share button on the iOS device.
  • With the 3D Touch feature.

 

This article guides you through these three methods of adding a trusted phone number and how to remove a number from your Allow list.

 

Add phone number to Allow list on Settings screen

  1. Open Malwarebytes on your iOS device.

  2. Tap the Allow icon.
    Image of Phone Allow List in Malwarebytes on iOS device.
    The first time you access the Allow screen, the above notification appears to explain the feature.

  3. Tap Phone at the top of the screen to bring up the Phone Allow list.
    Image of Phone Allow List in Malwarebytes on iOS device.

  4. Tap Allow a new number.
    Image of Allow a new number button in Malwarebytes on iOS device.

  5. Type the trusted phone number in the blue bar. Tap Add number. Only US and Canadian numbers are recognized.
    Image of how to enter a new phone number into the Phone Allow List in Malwarebytes on iOS device.

The trusted phone number appears in your Allow list.

 

Add phone number to Allow list via Share Contacts

  1. Locate the phone number you wish to add to the Allow list under Recents. Tap the Image of information icon on iOS. icon next to it.
    Image of Recents phone call list on iphone device.

  2. Tap Share Contact.
    Image of Recents contact information page on iphone device.

  3. Tap More.
    Image of More button under the Share menu on iOS device.

  4. Enable Allow this number and Report as Fraudulent, then tap DoneYou only need to perform this step once.
    Image of Activities menu on iOS device.

  5. The Share menu changes to allow quick additions to the Allow list. Tap Allow this number.
    Image of Allow this number button under the Share menu on iphone device.

 

The trusted phone number appears in your Allow list.

 

Add phone number to Allow list via 3D Touch

The 3D Touch feature is available on iPhone models 6s Plus and later, excluding iPhone XR.

 

  1. Press firmly on the Malwarebytes icon on your phone to open the 3D Touch menu.
    Image of the Malwarebytes 3D Touch menu on iOS device.

  2. Tap Allow a number to add a trusted phone number to the Allow list.

 

 

Remove phone number from Allow list

  1. Tap the Allow icon in the Malwarebytes app.

  2. In the Phone Allow list, tap Edit on the phone number entry you wish to remove.
    Image of the Edit button to remove a phone number for the Phone Allow List in Malwarebytes for iOS device.

  3. Tap one or more entries you wish to remove. Tap Delete.
    Image of Delete button for phone numbers in the Malwarebytes Phone Allow List on iOS device.

 

Malwarebytes Call Protection marks the phone number as a potential scam again.

 

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