Add a license key to My Account

Document created by jgolomb Employee on Oct 22, 2018Last modified by jyamada on Jan 23, 2019
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If you purchased a license key from a physical store, authorized seller, or retailer besides the Malwarebytes store, set up your My Account profile so you can register your license key to your email address. Registering your retail license to the My Account website allows you to deactivate your license, view billing events, download the latest Malwarebytes software and see which devices are using license keys. This article shows you how to create a My Account profile and register your license key.

 

Setup a My Account profile

  1. Go to the Malwarebytes My Account login page.

  2. Click Sign up.
    Image of Malwarebytes My Account Sign up portal.

  3. Enter your Full name and Email address.
    Image of My Account creation details.

  4. Enter a password, then re-enter your password.
    Image of My Account creation details.

  5. Click the box next to I'm not a robot, then click Create Account.
    Image of My Account creation details.

 

Once setup is complete, you are logged into My Account where you can add your license key.

Add license key to your My Account profile

  1. Click Add license.
    Image of Add license button in the Malwarebytes My Account profile.

  2. Enter your license key exactly as printed.
    Image of Enter your License key screen in the Malwarebytes My Account.

  3. If your subscription came with a License ID, click on the check box and insert the License ID.
    Image of enter your License ID screen in the Malwarebytes My Account.

  4. Click on Register to add the license key to My Account.
    Image of Register button located in Malwarebytes My Account.

 

Your license key shows under the Subscriptions tab in My Account. Here you can Activate, Download, and Deactivate your license key.
Image of License key under the Subscriptions tab in the Malwarebytes My Account profile.

 

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