Add a license key to My Account

Document created by jgolomb Employee on Oct 22, 2018Last modified by jgolomb Employee on Sep 25, 2019
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If you purchased a license key from a physical store, authorized seller, or retailer besides the Malwarebytes store, set up your My Account profile so you can register your license key to your email address. Registering your retail license to the My Account website allows you to deactivate your license, view billing events, download the latest Malwarebytes software and see which devices are using license keys. This article shows you how to create a My Account profile and register your license key.

 

Setup a My Account profile

  1. Go to the Malwarebytes My Account login page.

  2. Click Sign up.
    Image of Sign up screen for Malwarebytes My Account webpage.

  3. Enter your First nameLast name, and Email address.
    Image of First name, Last name, and Email fields of the My Account sign up screen.

  4. Create your Password, then Confirm password. Your password must contain at least 8 characters, 1 uppercase letter, 1 number, and 1 special character.
    Image of Enter password and Confirm password fields in the Malwarebytes My Account sign up page.

  5. Click CREATE to complete the My Account setup process.
    Image of CREATE button in the My Account sign up page.

 

Once setup is complete, you are logged into My Account where you can add your license key.

 

 

Add license key to your My Account profile

  1. In the Subscriptions tab, click Register a license.
    Image of Register a license button in the Malwarebytes My Account.

  2. Enter your license key exactly as printed.
    Image of Enter your License key screen in the Malwarebytes My Account.

  3. If your subscription came with a License ID, click on the check box and insert the License ID.
    Image of enter your License ID screen in the Malwarebytes My Account.

  4. Click on Register to add the license key to My Account.
    Image of Register button located in Malwarebytes My Account.

 

Your license key shows under the Subscriptions tab in My Account. Here you can Activate, Download, and Deactivate your license key.
Image of License key under the Subscriptions tab in the Malwarebytes My Account profile.

 

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