Add or remove website in Malwarebytes Allow list on iOS device

Document created by jyamada Employee on Jun 7, 2018Last modified by jgolomb on Apr 30, 2019
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To prevent Malwarebytes from blocking trusted websites on your iOS device, add them to the Allow list. For instructions on how to add trusted phone numbers to the Allow list, refer to Add phone numbers to Malwarebytes Phone Allow List on iOS device.

 

There are two ways to add websites to the Allow list:

  • Through the Malwarebytes Settings.
  • With the Share button on the iOS device.

 

This article guides you through both methods of adding a trusted website and how to remove a website from your Allow list.

 

 

Add website to Allow list on Settings screen

  1. Open Malwarebytes on your iOS device.

  2. Tap the Allow icon.
    Image of Web Allow List on Malwarebytes for iOS.
    The first time you access the Allow screen, the above notification appears to explain the feature.

  3. Tap Web at the top of the screen to bring up the Web Allow list.
    Image of Web Allow List on Malwarebytes for iOS.

  4. Tap Allow a new website.
    Image of Allow a new website button on Malwarebytes for iOS.

  5. Type in the URL of the trusted website. Tap Done when finished.
    Image of Web Allow List on Malwarebytes for iOS.

 

The website address appears in your Allow list.

 

Edit Allow list on Settings screen

You can edit websites on your Allow list to choose one of the following settings:

  • Allow: website content loads, but not content linked or displayed from other websites. The website loads normally, but some content, such as images, may still be blocked. We recommend this option.
  • Allow all: all content on the website loads. We do not recommend this option, as unknown malicious or wanted content may load.

 

See the following steps to edit websites in your Allow list.

  1. Open Malwarebytes on your iOS device.

  2. Tap the Allow icon.
    Image of Malwarebytes Dashboard highlighting the Allow tab on iOS device.

  3. Tap Web at the top of the screen to bring up the Web Allow list.
    Image of Web Allow List on Malwarebytes for iOS.

  4. Next to Added by you, tap Edit.
    Image of Web Allow list in Malwarebytes for iOS.

  5. Tap on the website you want to edit.
    Image of Web Allow list in Malwarebytes for iOS.

  6. Tap either Allow or Allow all to permit web content. We recommend selecting Allow for your security. Then tap the X icon.
    Image of Allow website customization in Malwarebytes for iOS.

  7. Tap Done to save your Allow list changes.
    Image of Web Allow list in Malwarebytes for iOS.

 

 

Add website to Allow list via Share feature

If you encounter a blocked website that you trust through the Safari browser, you can access the blocked site by following these steps.

 

  1. Tap the Share icon to open the Share menu.
    Image of the Share icon on Safari for iOS device.
  2. Tap More.
    Image of share menu on iOS device.

  3. Enable Allow this website, then tap Done. You only need to perform this step once.
    Image of Activities menu on iOS device.

  4. The Share menu changes to allow quick additions to the Allow list. Tap Allow this website.
    Image of Allow this website icon in the share menu on iOS device.

  5. Follow the additional instructions that appear on your screen to unblock the website. Go back to the blocked website on Safari browser to complete the steps.
    Image of additional instructions to unblock website on Safari browser on iOS device.

 

 

 

Remove website from Allow list

  1. Tap the Allow icon in the Malwarebytes app. 

  2. In the Web Allow list, tap Edit on the website entry you wish to remove.
    Image of Editing a blocked website on Malwarebytes for iOS device.

  3. tap Delete.
    Image of Delete button under the Web Allow List in Malwarebytes for iOS.

Malwarebytes Web Protection continues to block the website again.

 

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