Report a fraudulent number with Malwarebytes for iOS

Document created by asmith Employee on Apr 24, 2018Last modified by khuang on Jun 22, 2018
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If a potential scammer attempted to contact you and Malwarebytes for iOS did not detect or block the call, report the scammer's phone number to us.  Reported phone numbers are sent to our researchers for investigation and blocked on your device.

 

There are two ways you can report fraudulent numbers:

  • from the Malwarebytes for iOS settings
  • from the iOS Phone app

 

If you've previously used Malwarebytes for iOS report a fraudulent number and continue to receive unwanted calls, use the iOS Phone app instead.

 

Malwarebytes for iOS settings

  1. Open Malwarebytes for iOS.
    Premium dashboard
  2. Tap Settings on the bottom navigation.

  3. Tap Report a fraudulent number.


  4. If the message below appears, tap the X in the top-right corner, then continue to step 5.
    Did you receive a fraudulent call or text? Add the scammer’s number here to forward their texts to a junk tab in your Messages app. After we verify the number, well add it to our list of known scammers. To block calls from these numbers too, activate Call Protection.

  5. In the Report a number form, provide the fraudulent phone number that has called your iPhone.
    You may complete the form to provide more information if preferred.


  6. In the top right corner, tap Submit.

 

iOS Phone app

  1. Open the iOS Phone app .

  2. Tap Recents .

  3. Locate the scammer's phone number in your call history, then tap the Info icon to the right.


  4. Tap Share Contact.


  5. Tap Report as fraudulent.


    If this option is not available:
    1. Tap More.


    2. Use the toggle to turn on Report as fraudulent, then tap Done.


  6. In the Report a number form, provide the fraudulent phone number that has called your iPhone.
    You may complete the form to provide more information if preferred.


  7. In the top right corner, tap Submit.


  8. After a fraudulent phone number is submitted, Malwarebytes for iOS confirms your report has been received.
    To close the confirmation, tap the X in the top right corner.

 

To see phone numbers you've reported in Malwarebytes for iOS, go to Settings > Report a fraudulent number.

 

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