Report a fraudulent number with Malwarebytes for iOS

Document created by asmith Employee on Apr 24, 2018Last modified by jgolomb on Jul 30, 2019
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If a potential scammer attempted to contact you and Malwarebytes for iOS did not detect or block the call, report the scammer's phone number to us.  Reported phone numbers are sent to our researchers for investigation and blocked on your device.

 

You can report fraudulent numbers through the Malwarebytes for iOS settings, the iOS Phone app, or 3D Touch feature. Both methods are outlined below, including more Malwarebytes for iOS support topics at the bottom of the article.

 

 

Malwarebytes for iOS settings

  1. Open Malwarebytes for iOS.

  2. Tap Report on the bottom navigation.
    Image of Report button on the Malwarebytes for iOS Dashboard.

  3. Tap the red Report button at the top of the screen.
    Image of the Report screen in Malwarebytes for iOS.

  4. In the Report a number form, provide the fraudulent phone number that has called your iPhone.
    You may complete the form to provide more information if preferred.


  5. In the top right corner, tap Submit.

 

iOS Phone app

  1. Open the iOS Phone app  on your Home screen.

  2. Tap Recents .

  3. Locate the scammer's phone number in your call history, then tap the Info icon to the right.


  4. Tap Share Contact.


  5. Tap Report as fraudulent.


    If this option is not available:
    1. Tap More.


    2. Use the toggle to turn on Report as fraudulent, then tap Done.


  6. In the Report a number form, provide the fraudulent phone number that has called your iPhone.
    You may complete the form to provide more information if preferred.


  7. In the top right corner, tap Submit.


  8. After a fraudulent phone number is submitted, Malwarebytes for iOS confirms your report has been received.
    To close the confirmation, tap the X in the top right corner.

 

To see phone numbers you've reported in Malwarebytes for iOS, go to Report Reported by you.

Image of the Report screen in Malwarebytes for iOS.

 

3D Touch feature

If your iOS device supports 3D Touch, you can use it to report or allow phone numbers. To do this:

  1. From your iOS Home screen, press firmly on the Malwarebytes app icon on your phone to open the 3D Touch Menu.
    Image of the 3D Touch Menu for Malwarebytes on iOS device.

  2. Tap either Report a number or Allow a number to open the corresponding page.

 

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