Malwarebytes cloud platform update - February 8, 2018

Document created by asmith Employee on Feb 8, 2018Last modified by jyamada on Jan 23, 2019
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Malwarebytes is scheduled to update our cloud platform on February 8, 2018 at 8:00PM EST / 5:00PM PST.  As a customer of this platform, we want to take a moment to familiarize you with the changes that are about to become available.


New Features

  • Added option for end users to perform context menu scans: Users can scan files on their Windows computer by right-clicking on the desired file(s) and selecting "Scan with Malwarebytes". This gives end users the power to scan any file they deem suspicious or out of an abundance of caution. Administrators must enable this optional feature in policy by toggling "Show Malwarebytes option in context menus (Windows only)" to ON:

  • Added scheduled reporting: Administrators have the option to automatically receive an email for any desired report—providing them with daily, weekly, and monthly reports proactively in their inbox. In the Malwarebytes cloud console, click the Reports tab, click Scheduled, select a single or multiple report(s), then click the Save Changes button. The CSV formatted report will be delivered once report generation is complete, based on the chosen frequency:


  • Added "MD5" and "Affected Application" fields to Detection Summary report
  • Added product Version and Protection Update fields to Agent Info within Endpoint Overview
  • Endpoint name now deep links to its’ Endpoint Overview screen from the Detections, Quarantine, Events, and Tasks tabs
  • Updated Forgot Password page—now email address field is in focus when navigating there
  • Updated cloud console to display an event when an end user postpones a required reboot
  • Updated Quarantine page so that items identified by Real-Time Protection will no longer show zeros for the Scan ID
  • Fixed: If an endpoint was powered down ungracefully (i.e., power outage) while a scan was running, a configuration file could become corrupted
  • Fixed: 100% CPU spike if an endpoint administrative user forcefully kills the Malwarebytes tray process when the Self-Protection Module is enabled
  • Fixed: Customers migrating from legacy Malwarebytes products (including Malwarebytes Anti-Malware v1.6, Malwarebytes Anti-Exploit v1.08, and Malwarebytes Management Console v1.6) will require 2 reboots in a row to complete the installation
  • Fixed: Some customers who have already migrated from legacy Malwarebytes products were stuck in a reboot loop during the last cloud update due to legacy products leaving behind orphaned registry keys
  • Fixed: Running Sysprep with the Malwarebytes Endpoint Protection agent installed fails. The workaround is to stop the Endpoint Protection agent tray process before launching Sysprep
  • Fixed: Detections that are found, but not quarantined, are not being counted in the Detection History tile on the Dashboard page—however, the Number of Detections chart on the Dashboard page is counting them correctly
  • Fixed: Exploit Protection doesn't start on Windows XP


Known Issues

  • When attempting to scan a shortcut file, the scan is not following the shortcut to the root file. Users can work around this by scanning the actual file(s) rather than the file’s shortcut


Our next cloud platform update is scheduled for March 2018. If you have any questions, please visit the Malwarebytes Support Website.