Malwarebytes Techbench USB (Legacy) End of Life announcement

Document created by asmith Employee on Feb 8, 2018Last modified by jyamada on Feb 22, 2018
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Malwarebytes Techbench USB (Legacy) has reached its End of Life as of December 31, 2016.  When a product reaches End of Life, all sales, renewals, and updates for the product are discontinued.  We have since released an upgraded version of the Techbench USB, simply referred to as Malwarebytes Techbench.


If you own or operate a computer repair shop, refer to the Malwarebytes Techbench website for more information.  For corporate malware remediation, we recommend Malwarebytes Incident Response.


Purchases and renewals

Malwarebytes Techbench USB (Legacy) subscriptions are no longer available for purchase effective December 31, 2015.  You cannot renew your Malwarebytes Techbench USB subscription going forward, but you can continue to use the Techbench USB until the end of its term.


Technical support

Technical support for the Malwarebytes Techbench USB (Legacy) is limited.  You may continue to use the Techbench USB at your own risk, but we cannot guarantee ongoing remediation updates.  To see self-help articles for the Malwarebytes Techbench USB (Legacy), refer to the For Business Knowledgebase.


Have questions about the Malwarebytes Techbench USB? Check our End of Life FAQs below.


End of Life FAQs


Why was Malwarebytes Techbench USB (Legacy) discontinued?

We’ve discontinued Malwarebytes Techbench USB (Legacy) to continue improving its successor, Malwarebytes Techbench.  To see how Malwarebytes Techbench can benefit you, visit the Malwarebytes Techbench website.


Does this affect Malwarebytes home or business subscriptions?

The decision to discontinue Malwarebytes Techbench USB (Legacy) does not affect Malwarebytes home or business subscriptions.


Can I continue to use the Malwarebytes Techbench USB in my computer repair shop?

If you own or operate a computer repair shop, you may continue to use the Malwarebytes Techbench USB (Legacy) until the end of its subscription term.  Once your Techbench USB subscription expires, you cannot renew your subscription.


How does this affect IT administrators, helpdesks, or businesses?

You can continue to use the Malwarebytes Techbench USB for the full term of your subscription.  Once your subscription has expired, we recommend upgrading to Malwarebytes Incident Response.  Incident Response is intended for customers interested in remediating malware for their business.  For more information, refer to the Malwarebytes Incident Response website.


If your endpoints require advanced threat protection, see if Malwarebytes Endpoint Protection is right for you.


Can I purchase or renew the Malwarebytes Techbench USB for my computer repair shop?

The Malwarebytes Techbench USB (Legacy) is unavailable for purchase.  If you are interested in its successor, Malwarebytes Techbench, you can apply from the Malwarebytes Techbench website.


Additional information