Start Android in Safe mode

Document created by asmith Employee on Nov 1, 2017Last modified by asmith Employee on Nov 10, 2017
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Safe mode is a startup method that allows you to troubleshoot issues with your Android device.  Use the instructions in this article to start your device in Safe mode.

 

Instructions

For stock Android devices

  1. Press and hold the Power button until your device turns off.
  2. Press and hold the Power button.
  3. When the device's logo appears, release the Power button, then press and hold the Volume Down button.
  4. Once the words Safe mode appear in the bottom-left corner of your screen, release the Volume Down button.

 

For Samsung devices

  1. Press and hold the Power button until your device turns off.
  2. Press and hold the Power button.
  3. When the Samsung logo appears, release the Power button, then press and hold the Volume Down button.
  4. Once the words Safe mode appear in the bottom-left corner of your screen, release the Volume Down button.

 

For OnePlus devices

  1. Press and hold the Power button until your device turns off.
  2. Press and hold the Power button.
  3. When the OnePlus logo appears, release the Power button, then press and hold the Volume Up and Volume Down buttons.
  4. Once the words Safe mode appear in the bottom-left corner of your screen, release the Volume buttons.

 


 

To quit Safe Mode, hold down the Power button and tap Restart.

 

Additional information

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