Malwarebytes cloud platform update - October 23, 2017

Document created by jyamada Employee on Oct 16, 2017Last modified by jyamada Employee on Jan 23, 2019
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We have recently performed a scheduled update to our Malwarebytes cloud platform on October 23, 2017. As a customer of this platform, we want to take a moment to familiarize you with the changes that were made.


New Features

  • Added option for end users to run Threat Scans on Windows and macOS endpoints.

  • Added option to display real0time protection notifications (Malwarebytes Endpoint Protection, Windows only)



  • Enhanced the console user interface (UI), reflecting direct user feedback - the first of two major updates for the UI.
  • Added an audit event which appears on Event page to indicate when an end user postpones a required reboot.
  • Delivered ongoing platform performance and stability improvements.
  • URLs now contain parameters so that you can share your working view with other console users.
  • Incident Response updates will now be metered to prevent overloading a customers network.
  • Running the installer on a system which already has the agent installed will no longer uninstall the agent.


Known issues

  • Web protection will prevent web traffic for some customers who are connected to a VPN. For most customers, adding the VPN domain as an exception in the Malwarebytes cloud console resolves the issue. We are working on a resolution.


Our next platform update is scheduled for November 2017.