Report a problem with Malwarebytes for Android

Document created by parche Employee on Jul 27, 2017Last modified by jyamada on Sep 29, 2017
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If you're experiencing an issue with Malwarebytes for Android, send an Issue Report using Malwarebytes for Android. By sending an Issue Report, a ticket will be created for you, and Malwarebytes Support will respond as soon as possible.

 

To send an Issue Report, report a problem with Malwarebytes for Android using the following instructions.

  1. Open the Malwarebytes for Android app.

  2. Tap the Menu icon.


  3. Tap About.


  4. Tap Send feedback.


  5. Tap Report a problem.


  6. Choose an email app to report a problem.


     

  7. Your email app will open with the Issue Report included. Send the Issue Report to create a ticket.

 

After your email has been sent, a Malwarebytes Support representative will review your Issue Report and contact you.

 

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