How-To: Collect a blocked report in Malwarebytes 3

Document created by jyamada Employee on May 21, 2017Last modified by parche on Jun 22, 2017
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A block report, is a list of the blocked Websites, Malware, or Ransomware on the computer. You can review when the block happened, or what it blocked. Sometimes you may need to submit the report to a Support agent so you can notify us that we are blocking something that isn't supposed to be. This article will show you how to view and export the report for submission. Turn on the software and use the instructions blow 

 

Instructions on how to collect a Report.

  1. Go to the Reports tab on the left.
  2. In the right pane under Reports, select the latest Website Blocked, Malware Blocked or Ransomware Blocked report.
  3. Click View Report.                                                                           
  4. Click the Export button.
  5. Select Text File (*.txt).                                                                                      
  6. Name the file the same was why is was displayed in the Reports list and save it to your Desktop. 

 

Once you have the Block report ready, you can submit it to a support agent for review.

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