Verify if subscription renewal email is real

Document created by parche Employee on May 16, 2017Last modified by jgolomb on Sep 24, 2019
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Malwarebytes Premium subscription renewal emails all come from Cleverbridge or 2CheckOut, our trusted, PCI-compliant payment processors. They will come from a no-reply email address as these emails are sent automatically. These renewal reminder emails get sent out at specific times: 30 days, 15 days, and 7 days before expiration.There are also reminder emails that are sent at the same intervals after your subscription has expired. The post expiration emails will give you the opportunity to renew by updating your payment information. Official emails will either come from Cleverbridge, 2CheckOut, or Malwarebytes.

 

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