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How-to: Run Malwarebytes Chameleon when it cannot be opened normally through the START menu?

Document created by parche Employee on May 15, 2017Last modified by jyamada on Jun 11, 2017
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Malwarebytes Chameleon is a powerful tool, and you can normally find and run it from the START menu. What happens when your START menu is inaccessible? Here are a few methods to run Malwarebytes Chameleon manually, when you cannot access your START menu.


Method 1: Using Windows' Task Manager

  • Press Ctrl+Shift+Esc on your keyboard.
  • Once Task Manager opens, click on File at the top and choose New Task (Run...).
  • Click on the Browse... button
  • Navigate to the folder where Malwarebytes Anti-Malware is installed (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware)
  • Open the Chameleon folder.
  • Click on the drop-down menu that says Programs and choose All Files. 
  • Double-click on the Chameleon.chm file (it will look like a help file)
  • Once the Help file opens, click on each Test Now button until you see a black DOS/command prompt window that remains open and says MBAM-chameleon ver. 0.1 at the top
  • Press any key to continue as it says in the window
  • Malwarebytes Chameleon will proceed to update Malwarebytes Anti-Malware, so ensure that you are connected to the internet if possible
  • Once the update completes and it says your database is updated, click on OK.
  • Malwarebytes Chameleon will then terminate any threats running in memory, which may take a while, so please be patient
  • Upon completion, Malwarebytes Anti-Malware will open automatically and perform a Quick scan
  • Once the scan is complete, click on Show Results and remove any threats that are found by clicking Remove Selected.
  • If prompted to restart your computer to complete the removal process, click Yes.
  • After your computer restarts, open Malwarebytes Anti-Malware and perform one last Quick scan to verify that there are no remaining threats

 

Method 2: Using your internet browser

  • Open your internet browser (for example, Internet Explorer, Firefox, or Google Chrome)
  • Press the Alt key on your keyboard
  • In the menu that appears at the top, click on File and choose Open or Open File.
  • In the browse window that opens, navigate to the folder where Malwarebytes Anti-Malware is installed (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware)
  • Open the Chameleon folder
  • Double-click on the file named Chameleon or Chameleon.chm (if you do not see it, click on the drop-down menu that says Web Documents and choose All Files)
  • Once the Help file opens, click on each Test Now button until you see a black DOS/command prompt window that remains open and says MBAM-chameleon ver. 0.1 at the top
  • Press any key to continue as it says in the window
  • Malwarebytes Chameleon will proceed to update Malwarebytes Anti-Malware, so ensure that you are connected to the internet if possible
  • Once the update completes and it says your database is updated, click on OK.
  • Malwarebytes Chameleon will then terminate any threats running in memory, which may take a while, so please be patient
  • Upon completion, Malwarebytes Anti-Malware will open automatically and perform a Quick scan
  • Once the scan is complete, click on Show Results and remove any threats that are found by clicking Remove Selected.
  • If prompted to restart your computer to complete the removal process, click Yes.
  • After your computer restarts, open Malwarebytes Anti-Malware and perform one last Quick scan to verify that there are no remaining threats

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