Why is my license still expired after I paid for renewal?

Document created by dshull Employee on May 15, 2017Last modified by jyamada on Jun 11, 2017
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If your license is still expired after paying for renewal, it is likely because the program has not synced the license status yet with our servers yet. You can force a sync by clicking the My Account tab on the program Dashboard. This will manually force a sync with our license server and update your license status in the program.