Why does my computer freeze after I install Malwarebytes Anti-Malware for Business?

Document created by drossler Employee on May 12, 2017Last modified by jyamada on Jun 11, 2017
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If your computer freezes after installing Malwarebytes Anti-Malware for Business, please try adding the following REG_DWORD registry key to your computer:

  • 32bit: HKLM\SOFTWARE\Malwarebytes\Malwarebytes' Anti-Malware\delayguistart
  • 64bit: HKLM\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\delayguistart

 

Once added, set the Registry key's value to the number of seconds you would like to delay the Protection Module from starting up when the computer boots. We recommend an initial value of 300 seconds, but you may adjust this either higher or lower according to your needs.

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