View Management Console logs

Document created by drossler Employee on May 11, 2017Last modified by jyamada on Jan 23, 2019
Version 4Show Document
  • View in full screen mode

To view the logs generated by the Management Console you will need to run the Collect System Information tool. To run this tool:


On Windows Server 2008

  1. Go to Start > All Programs > Malwarebytes Management Server > Collect System Information
  2. Save the zip file to a location of your choosing.


On Windows Server 2012

  1. Press the Windows Key or Start Button
  2. Type in Collect System Information and click on it when it appears.
  3. Save the zip file to a location of your choosing.


The following logs will be contained in the zip folder.


This log will display:

  • Host name
  • Domain/Workgroup name
  • DNS Domain name
  • MAC Address
  • IP Address
  • Subnet Mask
  • Default Gateway
  • Preferred DNS
  • Alternate DNS
  • Operating System
  • Service Pack
  • Communication Settings
    • Server Address
    • Client Communication Port
    • Server Administration Port
  • Management Server Version
  • Latest Error


Server Logs

  • Management-service.txt in version 1.7+
  • mee-log.txt in version 1.6 and below


This log contains all actions the Management Server service performs.  This includes, but Is not limited to:

  • Service starting
  • Reports starting
  • Server signature updates
  • Automatic features and configurations, such as e-mail notifications and syslog
  • Deployment results
  • Logging information to the database
  • And any errors related to the above


Console Logs

  • console.txt in version 1.7+
  • consolelogs.txt in version 1.6 and below


These logs contain information specific to the console only.  This includes, but is not limited to:

  • Reporting results
  • Login attempts
  • Login expiration
  • Console configurations
  • And any errors related to the above.