Support for Malwarebytes subscriptions and payments

Document created by parche Employee on May 11, 2017Last modified by jgolomb on Sep 24, 2019
Version 18Show Document
  • View in full screen mode

To ensure you're fully satisfied with your Malwarebytes Premium subscription, our Support team is here to help with: 

  • refund requests
  • automatic renewals
  • billing address updates
  • unauthorized charges
  • subscription cancellations


Please fill out the Create Ticket form so we can help. One of our friendly and knowledgeable support agents will contact you via email to assist you.


If you've set up your My Account profile, you can log in to My Account to:


Don't have a My Account login?  Refer to the Create your My Account profile article for instructions.