If you are running another antivirus software alongside Malwarebytes for Windows, the software may misinterpret Malwarebytes and its features as a threat, creating a conflict. Antivirus conflicts can impact Real-Time Protection and may even cause your computer to slow down or freeze. To ensure the other antivirus software doesn't conflict with Malwarebytes for Windows, add Malwarebytes' files and drivers to the other antivirus' exclusions.
Add the folder paths listed in this section to the other antivirus software as exclusions. The other antivirus software may refer to exclusions as exceptions or ignore list entries. For instructions on adding exclusions to another antivirus, contact the antivirus vendor.
- C:\Program Files\Malwarebytes
Add files if needed
For 32-bit versions of Windows, replace \Sysnative\ with \System32\
- C:\Windows\Sysnative\drivers\mbae64.sys (Only present on 64-bit machines.)
- C:\Windows\System32\drivers\mbae.sys (Only present on 32-bit machines.)
For licensing and updates, mbamservice.exe needs to reach out to the following hosts:
Malwarebytes for Windows is designed to coexist with other antivirus software, but you should consider adding the other antivirus' files and drivers to Malwarebytes for Windows' exclusions. To see instructions, refer to the article Add exclusions to Malwarebytes for Windows.