Malwarebytes phone support for home customers

Document created by dshull Employee on May 10, 2017Last modified by jyamada on Apr 12, 2018
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Malwarebytes does not offer phone support for home customers or outsource support to other companies.  To request assistance, ask questions, or provide feedback regarding a Malwarebytes home product, submit a ticket to the Malwarebytes Support team.

 

If you've received a phone call from someone who claims they're affiliated with Malwarebytes, this may be a phone support scam.  We suggest you end the call and refer to the Tech support scams: help and resource page.  The tech support scams page has advice to help you recover from potential scams and includes a tech support blacklist section to identify scammers.

 

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