Malwarebytes 3 Real-time protection layer turning off

Document created by dshull Employee on May 10, 2017Last modified by parche on Jun 19, 2017
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This is for users experiencing an issue with real-time protection in Malwarebytes version 3.0.6.

There was an issue in an older version of Malwarebytes 3 where one of the protection modules do not stay on or was stuck in the "Starting" status. The Web Protection was the module that was having an error. We recommend upgrading to the latest version to resolves your issue. You can refer to this article for information on how to upgrade. Below we will go into a quick fix that you can try in 3.0.6 if you don't want to upgrade..

 

If your Website Protection is having issues, please try the following two things:

  1. Turn on Enable self-protection module early start
    1. Under Settings > Protection, turn on Enable self-protection module early start.
    2. Then reboot and see if your protection module starts up
  2. If that doesn't work, turn off Enable self-protection module
    1. Under Settings > Protection, turn off the option for Enable self-protection module.
    2. Then reboot and see if your protection module starts up

 

 

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