- Malwarebytes for Anti-Malware (MBAM) logs
- Malwarebytes for Anti-Exploit (MBAE) logs
- Client communicator (Sccomm) logs
- Select configuration files
The tool can be run from this location:
C:\Program Files\Malwarebytes' Managed Client\CollectClientLog.exe
C:\Program Files (x86)\Malwarebytes' Managed Client\CollectClientLog.exe
You'll need to run this as an administrator. Once the tool runs, it will ask for a folder to store the logs. All logs are stored in a .zip format.
When you are finished, please attach it to the e-mail in the reply back to the support agent. If you are collecting it for a new case, please submit a request for a ticket here.