Received a Website Blocked notification from Malwarebytes for Windows

Document created by dshull Employee on May 9, 2017Last modified by jyamada on Mar 29, 2018
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If Malwarebytes for Windows displays a website blocked notification, this indicates Web Protection has blocked a potentially harmful website that may infect your computer.  If you have encountered a website blocked notification, we recommend you Manually Scan with Malwarebytes on Windows and Mac devices to ensure your device is not infected.

 

Below is an example of a website blocked notification.

 

 

The website blocked notification above shows the following information:

  • The website's Domain.
    • A domain refers to the name of the website, such as www.malwarebytes.com.
    • Excluding a domain may not exclude all parts of a website.
  • The website's IP address.
    • An IP address is a unique, numeric set of numbers devices use to communicate with each other.
    • Excluding an IP address may exclude the entire website domain.
  • Which port the website used.
    • Port numbers help identify what type Internet activity was used.
    • Knowing the type of Internet activity can help isolate the cause of the issue.
  • Whether the website was inbound or outbound.
    • Outbound: a file or process on the device attempted to contact a malicious IP address.
    • Inbound: a malicious IP address attempted to contact the device.
  • The file (or process) on the device that was used to contact the website.
    • Internet activity is often transferred using files on your device.
    • Files are commonly associated with Internet applications such as browsers or peer-to-peer (P2P) clients.
    • Excluding a file or process may allow all Internet activity to pass through the respective application.

 

To prevent Web Protection from blocking a website you trust, refer to the article  Exclude detections in Malwarebytes on Windows devices.  

 

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