Deactivate Malwarebytes for Windows Premium

Document created by dshull Employee on May 9, 2017Last modified by jyamada on Dec 13, 2017
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Your Malwarebytes subscription allows you to activate a limited number of devices.  If you plan to format, repair, or replace a computer that has Malwarebytes for Windows Premium installed, you must deactivate your Premium license first.  Deactivating removes your Premium license and helps prevent activation issues in the future. 

 

Instructions

There are two ways you can deactivate your Premium license.  Use Option 1, if you have access to the computer you want to deactivate.  If your computer was formatted, repaired, replaced, or lost, see Option 2.

 

Option 1: Malwarebytes for Windows Premium

  1. On the computer you want to deactivate, open Malwarebytes for Windows Premium.
  2. Click My Account.
  3. Click Deactivate License.
  4. When the Deactivate License window appears, click Yes.
    Deactivating your license will revert to the Free version, removing protection and all other Premium features. Are you sure you want to deactivate?
  5. When the User Account Control window appears, click Yes.
  6. Malwarebytes for Windows reverts to the Free version.  The Dashboard says You're running Malwarebytes Free.

 

Option 2: My Account website

If you purchased your Premium license from the Malwarebytes store, log on to My Account to deactivate your Premium license.  Refer to the article View subscriptions in My Account for more information.

 

To restore Malwarebytes for Windows Premium on your computer, or transfer your license to a new computer, see the following articles:

 

Additional information

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