Create your My Account profile

Document created by dshull Employee on May 9, 2017Last modified by jgolomb on Feb 14, 2019
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If you purchased a subscription from the Malwarebytes store, we recommend you set up your My Account profile so you can view and manage licenses registered to your email address.  To create your My Account profile, find the invitation emailed to you or create an account manually.  To locate your My Account invitation, search your email's inbox or spam/junk folder for an email with the subject Setup your Malwarebytes Account.

 

 

We recommend using the latest version of Chrome, Firefox, or Safari browsers to access My Account.

 

Setup Malwarebytes My Account through invitation email or My Account website

  1. Open the My Account invitation email, then click SET UP ACCOUNT.  
     

    The Set up account form populates the Email field with your email address. Skip to step 3.


    If you do not have an invitation, go to the My Account website, then click SIGN UP.
    Image of Sign up screen for Malwarebytes My Account webpage.

  2. Enter your First name, Last name, and Email address.
    Image of First name, Last name, and Email fields of the My Account sign up screen.

  3.  Create your Password, then Confirm password. Your password must contain at least 8 characters, 1 uppercase letter, 1 number, and 1 special character.
    Image of Enter password and Confirm password fields in the Malwarebytes My Account sign up page.


  4. Click the box next to I'm not a robot, then click CREATE to complete your My Account setup.
    Image of reCaptcha and CREATE buttons in Malwarebytes My Account setup page.

 

Once setup is complete, you are logged into My Account, where you can:

  • manage your subscriptions
  • view your order history
  • retrieve your license keys
  • deactivate your licenses
  • download the latest Malwarebytes software
  • update your billing information

 

Your My Account profile only shows purchases registered to your login email.  You must set up a new My Account login for each email address you have registered with Malwarebytes.

 

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