Create your My Account profile

Document created by dshull Employee on May 9, 2017Last modified by jgolomb on Jul 18, 2019
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If you purchased a subscription from the Malwarebytes store, we recommend you set up your My Account profile so you can view and manage licenses registered to your email address.  To create your My Account profile, find the invitation email sent to you. To locate your My Account invitation, search your email's inbox or spam/junk folder for an email with the subject Setup your Malwarebytes Account.



We recommend using the latest version of Chrome, Firefox, or Safari browsers to access My Account.


Setup Malwarebytes My Account through invitation email or My Account website

  1. Open the My Account invitation email, then click SET UP ACCOUNT.  

    The Set up account form populates the Email field with your email address. Skip to step 3.

If you purchased from the Malwarebytes web store, but cannot find your My Account invitation email, submit a Support ticket and a Malwarebytes Support agent will resend the My Account invite email.


If you purchased your license key from a retail store or other online retailer, you can create an account manually and add your license key to your profile. For more information, see Add a license key to My Account.


Once setup is complete, you are logged into My Account, where you can:

  • manage your subscriptions
  • view your order history
  • retrieve your license keys
  • deactivate your licenses
  • download the latest Malwarebytes software
  • update your billing information


Your My Account profile only shows purchases registered to your login email.  You must set up a new My Account login for each email address you have registered with Malwarebytes.


See also