• Malwarebytes for Android 3.7 Release Notes

    Malwarebytes for Android and Chrome OS 3.7 released on 3 May 2019.   Stability/ issues fixed Minor bug fixes and improvements
    jgolomb
    last modified by jgolomb
  • Troubleshoot issues with Malwarebytes for Windows

    If you're experiencing an issue with Malwarebytes for Windows, you can use the Malwarebytes Support Tool to help troubleshoot the issue, create logs, and open a ticket with the Malwarebytes Support team. Before y...
    respinoza
    last modified by jgolomb
  • Uninstall and reinstall using the Malwarebytes Support Tool

    The Malwarebytes Support Tool removes Malwarebytes files and settings from your Windows computer.  If you have activated Malwarebytes using a license key, this will be backed up so you will not nee...
    respinoza
    last modified by jgolomb
  • Upload logs to your ticket using the Malwarebytes Support Tool

    If you have a ticket with Malwarebytes Support, you can upload troubleshooting logs to your ticket using the Malwarebytes Support Tool.  The Malwarebytes Support Tool is a troubleshooting and repair utility desig...
    asmith
    last modified by jgolomb
  • Upload Malwarebytes Support Tool logs manually

    The Malwarebytes Support Tool can run without an Internet connection. When you run the Malwarebytes Support Tool offline, the tool creates troubleshooting logs and saves them to your Desktop without uploading the...
    respinoza
    last modified by jgolomb
  • Malwarebytes Support Tool FAQs

    The Malwarebytes Support Tool is designed to help you troubleshoot issues with Malwarebytes for Windows.  The Malwarebytes Support Tool combines multiple utilities, such as the Malwarebytes Cleanup Utility and Fa...
    asmith
    last modified by jgolomb
  • Malwarebytes Support Tool User Guide

    The Malwarebytes Support Tool is a multi-purpose troubleshooting and repair utility, designed to assist the troubleshooting of issues with Malwarebytes for Windows and other Malwarebytes software.   Malware...
    jyamada
    last modified by jgolomb
  • Malwarebytes for iOS User Guide

    Malwarebytes for iOS protects you from malicious and suspicious web sites, unwanted phone calls and text messages, and web-based advertising. Malwarebytes is available with full functionality in Premium mode, and...
    jyamada
    last modified by jgolomb
  • Malwarebytes for iOS Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes 1.4 Active 5/2/19 ...
    jyamada
    last modified by jgolomb
  • Malwarebytes for iOS 1.4 Release Notes

    Malwarebytes for iOS 1.4 released on 2 May 2019.   Improvements Added a Security News feature to display news from the Malwarebytes blog Improved website whitelisting   Stability/ issues fixed Fixed mi...
    jgolomb
    last modified by jgolomb
  • Exclude detections in Malwarebytes on Windows devices

    Malwarebytes for Windows can block items, including websites, applications, and files, that are not inherently malicious. The most common non-malicious detections are Potentially Unwanted Programs (PUPs) and Potential...
    dshull
    last modified by jgolomb
  • Add or remove website in Malwarebytes Allow list on iOS device

    To prevent Malwarebytes from blocking trusted websites on your iOS device, add them to the Allow list. For instructions on how to add trusted phone numbers to the Allow list, refer to Add phone numbers ...
    jyamada
    last modified by jgolomb
  • Malwarebytes for Mac Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes 3.8 Active 4/30/19 ...
    jyamada
    last modified by jgolomb
  • Malwarebytes for Mac User Guide

    Malwarebytes for Mac is our latest anti-malware capable of replacing antivirus software on your OS X or macOS operating system.  For help with the features, settings, and technical requirements in Malwarebytes fo...
    jyamada
    last modified by jgolomb
  • Malwarebytes for Mac 3.8 Release Notes

    Malwarebytes for Mac 3.8 released on 30 April 2019.   Stability/ issues fixed Fixed an issue with the Malwarebytes system extension on macOS 10.14.5 Minor bug fixes and improvements
    jgolomb
    last modified by jgolomb
  • Install Malwarebytes for iOS

    Malwarebytes for iOS is available exclusively from Apple's App Store.  To install Malwarebytes for iOS, open the App Store app on your iOS device, then search for Malwarebytes.   On your iOS device, open th...
    jyamada
    last modified by jgolomb
  • Malwarebytes for iOS 1.3.0 Release Notes

    Malwarebytes for iOS 1.3.0 released on 1 February 2019.   Improvements Minor user interface improvements   Stability/ issues fixed Fixed minor issues
    jgolomb
    last modified by jgolomb
  • Malwarebytes for Mac 3.7 Release Notes

    Malwarebytes for Mac 3.7 released on 21 February 2019.   Improvements Added new App Block feature as an added layer of real-time protection Added other detection engine improvements Improved behavior for busine...
    jgolomb
    last modified by jgolomb
  • Cannot connect to iTunes Store to purchase Malwarebytes Premium on iOS device

    When attempting to purchase a Malwarebytes Premium subscription on your iOS device, you might see a Cannot connect to iTunes Store alert message or similar.   If you experience this message when attempting to ...
    jgolomb
    last modified by jgolomb
  • Malwarebytes Anti-Exploit 1.13.1.63 Release Notes

    Malwarebytes Anti-Exploit 1.13.1.63 released on 22 April 2019.   Improvements Improved protection techniques for browsers and MS Office applications Improved exclusion capabilities Updated shield list to includ...
    jgolomb
    last modified by jgolomb