• Malwarebytes Anti-Exploit Known Issues

    Last updated: June 01, 2017   Malwarebytes 3.0 (MB3) -- Known Issues in Anti-Exploit Module:  No Known issues.   MBAE Standalone -- Known Issues and Conflicts:  Malwarebytes products are incompati...
    drossler
    last modified by rsullinger
  • Malwarebytes Anti-Malware Premium blocks peer-to-peer programs

    When using a peer-to-peer (P2P) program such as Skype, BitTorrent, and Vuze, you may see Malicious Website Blocked notifications from Malwarebytes Anti-Malware Premium.  It's normal for Malicious Website Blo...
    dshull
    last modified by jyamada
  • How can I reset my browser's home page and search settings on Mac?

    Adware frequently makes changes to your browser's settings, particularly your home page and search engine. Anti-Malware for Mac does not attempt to change these settings, for a variety of reasons, and so you may need ...
    dshull
    last modified by jyamada
  • What exclusions should I add to my antivirus when using Malwarebytes Endpoint Security?

    If you are using an antivirus alongside Malwarebytes Endpoint Security, you may need to add the following files to your antivirus exclusion or ignore list. Please add the following files as both Excluded Files and E...
    drossler
    last modified by rsullinger
  • How do I know if Malwarebytes Anti-Exploit is working correctly?

    To test if Malwarebytes Anti-Exploit is working correctly, please follow these steps: Download the mbae-test.exe utility from here. Once downloaded, run the mbae-text.exe tool. Try clicking both the Norma...
    drossler
    last modified by rsullinger
  • Management Console: How do I configure Malwarebytes Managed Clients for sysprep?

    If you plan on installing the Malwarebytes managed client on an image, you will need to set up the image in a specific way. Please follow these steps:   Create an installation package of the policy you would lik...
    drossler
    last modified by rsullinger
  • Top 5 Business KB Articles

    Where can I download my business products? How do I migrate my Malwarebytes Management Console installation? Malwarebytes Cloud Platform Minimum Specifications How to use the Malwarebytes Clean Uninstall tool How...
    jyamada
    last modified by jyamada
  • Find my Premium license key

    If you purchased your Premium license key from Malwarebytes directly, you can use the instructions below to retrieve your license key and confirmation email.   Purchase Lookup Malwarebytes uses the paym...
    dshull
    last modified by jyamada
  • Enable Malwarebytes for Android Premium as a Device Administrator

    Device Administrator is an Android feature that gives an app full permissions on your device.  You will need to enable Malwarebytes for Android Premium as a Device Administrator to turn on Anti-Ransomware and SMS...
    asmith
    last modified by asmith
  • Activate Malwarebytes for Mac Premium

    This document contains instructions on how to activate Malwarebytes for Mac Premium.  Before you can activate Malwarebytes for Mac Premium, you must purchase a Premium subscription and install Malwarebytes f...
    fgil
    last modified by jyamada
  • How-To: Use the Malwarebytes Clean Uninstall Tool

    Malwarebytes Clean Uninstall Tool (MB-Clean)   Sometimes we run into problems with the software that are caused by corruption or leftover items associated with Malwarebytes software. This can be remedied by usin...
    dshull
    last modified by asmith
  • Malwarebytes for Android stops when enabling Device Administrator

    If Malwarebytes for Android stops working when you try to enable Device Administrator, this is the result of a crash. Malwarebytes for Android can crash when using the Dashboard or the Settings to enable Dev...
    asmith
    last modified by jyamada
  • Report a problem with Malwarebytes for Android

    If you're experiencing an issue with Malwarebytes for Android, send an Issue Report using Malwarebytes for Android. By sending an Issue Report, a ticket will be created for you, and Malwarebytes Support...
    parche
    last modified by jyamada
  • Can I purchase Malwarebytes for Windows Premium from Amazon?

    To purchase a Premium license for Malwarebytes for Windows, use our official Amazon site. You will receive a license key for Malwarebytes for Windows Premium after your payment has finished. Use your license...
    dshull
    last modified by jyamada
  • Malwarebytes for Mac and macOS High Sierra

    Starting with v3.0.3, Malwarebytes for Mac is compatible with macOS High Sierra 10.13.  If you are running macOS High Sierra, we recommend you update to Malwarebytes for Mac v3.0.3.  To download the latest v...
    parche
    last modified by asmith
  • Windows Server VSS system writer is missing

    You may see the message 'The VSS system writer is missing' when trying to do backups on your server. This issue is due to the disappearance of the VSS System writer. As a result of one of the requirements with MES,...
    jross
    last modified by rsullinger
  • What should I do if none of my security applications will run?

    If none of your security applications (including an antivirus or antispyware program, Malwarebytes Anti-Malware, or Malwarebytes Anti-Rootkit) will run, it is possible that you've been infected with somethin...
    dshull
    last modified by dshull
  • Malwarebytes Anti-Malware for Business Standalone Offline Updater

    The latest version of the Offline Updater can be found here: Offline updater    Run the executable on a system with internet access. This will create a new executable. Then, take the new executable to an ...
    jross
    last modified by rsullinger
  • How do I migrate my Malwarebytes Management Console installation?

    To migrate your Malwarebytes Management Console and Server:   Step 1-A If you are using an embedded DB, sql Express:  1. On the current server go to Start > All Programs > Malwarebytes Management...
    drossler
    last modified by rsullinger
  • Notice: Unauthorized reseller purchases

    Unauthorized Seller DisclaimerMalwarebytes’ mission is to provide our customers with the best disinfection and protection solutions to combat the world’s most harmful internet threats. Our customers can ob...
    parche
    last modified by parche