• Malwarebytes Administrator Guide v1.0

    The Malwarebytes platform is comprised of several components that enhance the security of your network, your endpoints, and your users. The purpose of this guide is to help you use the Malwarebytes platform. Please no...
    jyamada
    last modified by asmith
  • Configure Malwarebytes Management Console to remove PUPs or PUMs automatically

    By default, the Malwarebytes Management Console does not remove Potentially Unwanted Programs (PUPs) or Potentially Unwanted Modifications (PUMs) automatically.  To configure the Malwarebytes Management...
    asmith
    last modified by jyamada
  • Malwarebytes for Android FAQs

    Premium TrialWhat happens when my Malwarebytes for Android Premium Trial expires? You can use Malwarebytes for Android for free, but the free version only offers an on-demand anti-malware scanner. Other features, such...
    asmith
    last modified by asmith
  • Junkware Removal Tool to be discontinued

    Malwarebytes has chosen to discontinue Junkware Removal Tool (JRT) by announcing the end of maintenance as of October 26, 2017.   While this is not an easy decision to make, we have determined that focusin...
    jyamada
    last modified by jyamada
  • Request a refund for Malwarebytes for Android Premium

    You can request a refund for Malwarebytes for Android Premium within 30-days of purchase date.  To request a refund, follow the instructions in the article  Report a problem with Malwarebytes for Androi...
    parche
    last modified by jyamada
  • Malwarebytes cloud platform update - September 18, 2017

    We have recently performed a scheduled update to our Malwarebytes cloud platform on September 18, 2017. As a customer of this platform, we want to take a moment to familiarize you with the changes that were made. ...
    rsullinger
    last modified by jyamada
  • Malwarebytes cloud platform update - October 23, 2017

    We have recently performed a scheduled update to our Malwarebytes cloud platform on October 23, 2017. As a customer of this platform, we want to take a moment to familiarize you with the changes that were made.  ...
    jyamada
    last modified by jyamada
  • Verify Malwarebytes for Mac hasn't been tampered

    We do not publish checksums of Malwarebytes for Mac on our website, for a couple reasons. First, checksums are a poor method of verifying the integrity of an app. If you suppose that a hacker has replaced the app on a...
    parche
    last modified by jyamada
  • Upgrade to the latest version of Malwarebytes for Android

    Malwarebytes recommends customers run the current version of our products.  If you want to manually upgrade to the latest version, follow the instructions below. To upgrade: Using your mobile device, go ...
    dshull
    last modified by jyamada
  • Enable SMS Protection in Malwarebytes for Android 3.1

    This article provides instructions on how to enable SMS protection in Malwarebytes for Android.   Tap the Menu button at the top left corner of the Dashboard screen. Tap Settings from the menu. On the Setti...
    fgil
    last modified by jyamada
  • How do I backup and restore my Malwarebytes Management Console database?

    To backup or restore your Malwarebytes Management Console (MBMC) database:   Server 2008 Log on to your Management Server Click Start > All Programs > Malwarebytes Management ...
    drossler
    last modified by rsullinger
  • Understanding the Malwarebytes endpoint agents

    Malwarebytes protection is delivered to you as an install-able agent. Each agent serves a different purpose, and must be configured to provide proper functionality.   Available agents include:   Incident R...
    rsullinger
    last modified by rsullinger
  • Malwarebytes endpoint agent exclusions

    For the cloud platform, there are some recommended exclusions to put in place if you are using other protection software. These can range from network firewalls to anti-virus software. To ensure our product ...
    drossler
    last modified by vbariteau
  • Received a website blocked notification

    A website blocked notification appears when malicious website (web) protection detects a website, URL, or IP address that is suspicious or known to contain malware.  Web protection is a feature ava...
    dshull
    last modified by asmith
  • How to export data from the Malwarebytes SQL database

    There is a command utility, BCP that is installed along with SQL Management Studio. It copies data out of an instance of SQL Server.   Here is some info on the utility: https://msdn.microsoft.com/en-us/library/ms...
    vbariteau
    last modified by rsullinger
  • Upgrade to the latest version of Malwarebytes Breach Remediation for Mac

    Malwarebytes recommends customers run the current version of our products.  If you want to manually upgrade to the latest version of Malwarebytes Breach Remediation for Mac, follow the instructions below....
    drossler
    last modified by jyamada
  • Malwarebytes Anti-Exploit Known Issues

    Last updated: June 01, 2017   Malwarebytes 3.0 (MB3) -- Known Issues in Anti-Exploit Module:  No Known issues.   MBAE Standalone -- Known Issues and Conflicts:  Malwarebytes products are incompati...
    drossler
    last modified by rsullinger
  • Malwarebytes Anti-Malware Premium blocks peer-to-peer programs

    When using a peer-to-peer (P2P) program such as Skype, BitTorrent, and Vuze, you may see Malicious Website Blocked notifications from Malwarebytes Anti-Malware Premium.  It's normal for Malicious Website Blo...
    dshull
    last modified by jyamada
  • How can I reset my browser's home page and search settings on Mac?

    Adware frequently makes changes to your browser's settings, particularly your home page and search engine. Anti-Malware for Mac does not attempt to change these settings, for a variety of reasons, and so you may need ...
    dshull
    last modified by jyamada
  • What exclusions should I add to my antivirus when using Malwarebytes Endpoint Security?

    If you are using an antivirus alongside Malwarebytes Endpoint Security, you may need to add the following files to your antivirus exclusion or ignore list. Please add the following files as both Excluded Files and E...
    drossler
    last modified by rsullinger