• Malwarebytes for Android User Guide

    Malwarebytes for Android is our first Android application to include both free and Premium features.  Our Android application replaces its predecessor, Malwarebytes Anti-Malware Mobile, and includes scanning, upd...
    parche
    last modified by jgolomb
  • Malwarebytes for Mac User Guide

    Malwarebytes for Mac is our latest anti-malware capable of replacing antivirus software on your OS X or macOS operating system.  For help with the features, settings, and technical requirements in Malwarebytes fo...
    jyamada
    last modified by jgolomb
  • Malwarebytes for iOS User Guide

    Malwarebytes for iOS protects you from malicious and suspicious web sites, unwanted phone calls and text messages, and web-based advertising. Malwarebytes is available with full functionality in Premium mode, and...
    jyamada
    last modified by jgolomb
  • Malwarebytes Support Tool User Guide

    The Malwarebytes Support Tool is a multi-purpose troubleshooting and repair utility, designed to assist the troubleshooting of issues with Malwarebytes for Windows and other Malwarebytes software.   Malware...
    jyamada
    last modified by jyamada
  • Products available for sale by Malwarebytes Techbench partners

    As a Malwarebytes Techbench partner, you can purchase and resell a variety of Malwarebytes software to home and business users. Partners get exclusive discounts when purchasing Malwarebytes license...
    asmith
    last modified by jyamada
  • Malwarebytes on Android FAQs

    Learn answers to frequently asked questions about Malwarebytes on Android devices. This article covers a range of topics about license key activation, upgrade issues, and purchase options.   Malwar...
    asmith
    last modified by jyamada
  • How to collect Managed Client Logs

    Sometimes the support agent will request Managed Client logs to look into the issue further. You can collect all of a Managed Client's local logs at once using the Collect Client Log tool. This tool col...
    drossler
    last modified by jgolomb
  • How do I collect the Management Server Logs?

    Sometimes the support agent will request Management Server logs to look into the issue further. To collect these logs, please follow the instructions below.    Windows Server 2008:  Go to Start > Al...
    jross
    last modified by jgolomb
  • Request a refund for Malwarebytes Premium on Android devices

    You can request a refund for Malwarebytes Premium on Android devices within 60-days of purchase date.  To request a refund, follow the instructions in the article  Report a problem with M...
    parche
    last modified by jgolomb
  • Buy Malwarebytes licenses for your customers

    To buy licenses as a Malwarebytes Techbench partner, log in to the Malwarebytes 2Checkout Reseller Portal to buy licenses.  If you have not signed up for Malwarebytes Techbench apply at Malwarebytes Tec...
    asmith
    last modified by jgolomb
  • Turn on Malwarebytes for iOS features

    You can turn on the features in Malwarebytes for iOS from the Malwarebytes app or your device's Settings app.  Each section of this article explains how to turn on the following Malwarebytes for iOS features...
    jyamada
    last modified by jgolomb
  • Android OS disabling Malwarebytes Safe Browsing Scanner

    As a security measure, Android devices may temporarily disable the Accessibility settings to save power, or to update an app. Accessibility must remain enabled so Malwarebytes Safe Browsing Scanner can function proper...
    jgolomb
    last modified by jyamada
  • Upgrade to the latest version of Malwarebytes on Mac devices

    Windows Upgrade Mac Upgrade Android Upgrade   We recommend you check for updates periodically to ensure you are running the latest version of Malwarebytes. This article guides you thro...
    dshull
    last modified by jyamada
  • Malwarebytes compatibility with macOS Mojave

    Malwarebytes versions prior to v3.4.29 have compatibility issues on macOS Mojave. These issues affect the appearance of the Malwarebytes Dashboard in the following ways:   Hovering cursor over buttons cause them...
    jgolomb
    last modified by jyamada
  • Malwarebytes recommended configuration and support for Windows server roles

    This article applies to the Malwarebytes on-premise corporate solution Malwarebytes Endpoint Security and cloud-based corporate solution Malwarebytes Endpoint Protection.   Malwarebytes supports all stock Window...
    jyamada
    last modified by jgolomb
  • Malwarebytes for iOS compatibility with iPad and iPod Touch devices

    Malwarebytes for iOS v1.0 is primarily designed for iPhone devices.  Some Malwarebytes for iOS functionality works on iPad and iPod Touch devices, but the app is optimized for iPhones.   When using Mal...
    jyamada
    last modified by jgolomb
  • Purchase Malwarebytes Premium subscription for iOS devices

    Malwarebytes Premium for your iOS device is sold exclusively from the Apple App Store as an In-App Purchase.  To buy Malwarebytes Premium, you must have the Malwarebytes app installed on your iOS d...
    jyamada
    last modified by jyamada
  • iOS Content & Privacy Restrictions prevent enabling Malwarebytes features

    iOS Content & Privacy Restrictions, also known as Parental Controls, let you manage which features, apps, and content your kids can and can't access on their iOS device. Refer to Apple's How to use paren...
    jyamada
    last modified by jyamada
  • Ransomware Protection shows unavailable in Malwarebytes on Windows devices

    If Malwarebytes is installed on a device running Windows 7 or higher operating system and Ransomware Protection displays as unavailable, Malwarebytes may be set to run in Compatibility mode. See the image below f...
    jgolomb
    last modified by jyamada
  • Protect your network from Emotet Trojan

    Emotet is a banking Trojan that can steal data by eavesdropping on your network traffic.  Its goal is to steal user credentials.  Emotet is commonly spread by email, both using infected attachments as well a...
    asmith
    last modified by jyamada