• Malwarebytes for iOS compatibility with iPad and iPod Touch devices

    Malwarebytes for iOS v1.0 is primarily designed for iPhone devices.  Some Malwarebytes for iOS functionality works on iPad and iPod Touch devices, but the app is optimized for iPhones.   When using Mal...
    jyamada
    last modified by jyamada
  • Report a fraudulent number with Malwarebytes for iOS

    If a potential scammer attempted to contact you and Malwarebytes for iOS did not detect or block the call, report the scammer's phone number to us.  Reported phone numbers are sent to our researchers for investig...
    asmith
    last modified by khuang
  • Customize Call Protection in Malwarebytes for iOS

    To block potential scam calls, verify your phone number, and give Malwarebytes for iOS access to your contacts, go to the Dashboard and tap Customize protection.  Verifying your phone number and giving Malwa...
    asmith
    last modified by khuang
  • Turn iOS Call Protection on

    Call Protection is a Premium feature that warns you if a suspected scammer is attempting to contact you on your iOS device.  Call Protection uses your phone number and contacts to ensure calls from known num...
    asmith
    last modified by khuang
  • Malwarebytes Cloud Console Administrator Guide, 14 June 2018

    The Malwarebytes cloud platform is comprised of several components that enhance the security of your network, your endpoints, and your users, without the need of a local server.  The purpose of this guide is to h...
    jyamada
    last modified by jyamada
  • Malwarebytes client services fail to start on Windows machines

    Malwarebytes client services are not starting properly on some underpowered Windows 10 machines.  The services also fail to restart or freeze, particularly when the user logs into Windows.   Environment...
    asmith
    last modified by jyamada
  • Request billing support for my Malwarebytes subscription

    Malwarebytes uses two billing vendors, cleverbridge and 2checkout, to process payments.  Cleverbridge or 2checkout can help you: update your billing address stop automatic renewals cancel y...
    parche
    last modified by orubio
  • Install Malwarebytes Anti-Malware for Mac

    Malwarebytes Anti-Malware for Mac is our first malware removal application designed for OS X 10.9.    If you are running macOS 10.10 or newer, we recommend you  Install Malwarebytes for ...
    dshull
    last modified by jyamada
  • Malwarebytes cloud platform update - June 14, 2018

      New Product Announcement: Malwarebytes Endpoint Protection and Response  Endpoint Protection and Response is our new easy-to-use solution that allows you to extend your existing Malwarebytes Endpoint Prot...
    jyamada
    last modified by jkeiderling
  • Load a web page blocked in Safari on iOS

    When Malwarebytes blocks a malicious page in the Safari browser on iOS devices - iPhone, iPad and iPod Touch - you'll be taken to a nondescript block page similar to the one below.  You'll see the error: "Th...
    jyamada
    last modified by jyamada
  • Activate Malwarebytes for Windows Premium

    Windows Activation Mac Activation Android Activation   To activate Malwarebytes for Windows Premium, have your Premium license key ready and follow the instructions below.  Activating Malwarebytes fo...
    dshull
    last modified by jyamada
  • Get Started with Malwarebytes Endpoint Security

    Thank you for choosing Malwarebytes to protect your company.  Malwarebytes Endpoint Security is comprised of several clients designed to enhance the security of your network, your computers, and you users.  ...
    drossler
    last modified by jyamada
  • Let's Get Started Malwarebytes Endpoint Protection

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    jyamada
    last modified by jyamada
  • Malwarebytes for Windows antivirus exclusions list

    If you are running another antivirus software alongside Malwarebytes for Windows, the software may misinterpret Malwarebytes and its features as a threat, creating a conflict.  Antivirus conflicts can impact...
    dshull
    last modified by jyamada
  • Add exclusions to Malwarebytes for Windows

    Malwarebytes for Windows can block items, including websites, applications, and files, that are not inherently malicious.  The most common non-malicious items are Potentially Unwanted Programs (PUPs) and Potentia...
    dshull
    last modified by jyamada
  • How to Add Exclusions in Malwarebytes for Windows

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    jyamada
    created by jyamada
  • How to Deactivate Licenses with My Account

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    jyamada
    created by jyamada
  • Malwarebytes Support Holidays

    Malwarebytes support will have reduced staffing on the following holidays.   Memorial Day, May 28, 2018 Independence Day, July 4, 2018 Labor Day, September 3, 2018 Thanksgiving, November 22 & 23, 2018 Ch...
    jyamada
    last modified by jyamada
  • Malwarebytes cloud platform update - May 29, 2018

      The Malwarebytes cloud console is scheduled to apply back-end optimizations on May 29, 2018 at 11:00pm EST / 8:00PM PST.  We anticipate approximately 30 minutes of console downtime to complete this update...
    jyamada
    last modified by jyamada
  • Client information and Active Directory Organizational Unit not in sync

    If you have imported your Active Directory (AD) Organizational Unit (OU) tree using the Malwarebytes Management Console, you may find your client information is inaccurate.  When the Management Console displays i...
    vbariteau
    last modified by josaham