• Malwarebytes for Windows 3.6.1 Release Notes

    Malwarebytes for Windows 3.6.1 released on September 19, 2018.   Performance/protective capability Improved detection and remediation   Usability Removed default monthly Scheduled Scan in Free mode Updated ...
    jgolomb
    last modified by jgolomb
  • Malwarebytes for iOS didn't detect a scam phone call

    Scammers use several tactics to avoid being identified, from changing phone numbers to spoofing caller ID information. To protect you from potential scammers, we regularly update our list of known scamm...
    jyamada
    last modified by jgolomb
  • What is Exploit Protection

    Learn what is an exploit, why it is important to stop them, and how Malwarebytes Anti-Exploit can protect your Windows device.   What is an exploit? From Wikipedia: “An exploit is a piece of software, a ch...
    parche
    last modified by jgolomb
  • Check the Real-Time Protection status on Windows device

    Real-Time Protection is a Premium feature available in Malwarebytes on Windows and other home devices. Depending on your operating system, Real-Time Protection can block malware, exploits, ransomware, or maliciou...
    dshull
    last modified by jgolomb
  • Enable or disable Malwarebytes for Android as a device administrator

    Device administrator is a feature that grants administrator privileges to an app on your Android or Chrome OS device. We recommend enabling Malwarebytes Premium as a device administrator to:  ...
    asmith
    last modified by jgolomb
  • Malwarebytes for Windows installation fails with runtime error

    While installing Malwarebytes for Windows, you may encounter a runtime error message similar to the example below.   Runtime Error (at xx:xxx): Could not call proc.     If you are attempting to ...
    dcollins
    last modified by jgolomb
  • Malwarebytes for Mac User Guide

    Malwarebytes for Mac is our latest anti-malware capable of replacing antivirus software on your OS X or macOS operating system.  For help with the features, settings, and technical requirements in Malwarebytes fo...
    jyamada
    last modified by jgolomb
  • Windows script to display Malwarebytes Endpoint Protection Agent Health and Service Status 

    To verify a Malwarebytes Endpoint Protection is running, you can download and run the ServiceStatus.cmd script on the endpoint.   Download the attached script zip file and extract ServiceStatus.cmd.txt...
    aprobert
    last modified by aprobert
  • Potentially Unwanted Modifications detections in Malwarebytes Endpoint Security

    Potentially unwanted modifications are registry settings which may be either: The result of adware and browser hijackers changing Windows Explorer, Browser or other settings Settings your company has made by Group Pol...
    aprobert
    last modified by aprobert
  • Renew Malwarebytes Premium subscription using Paypal

    Note: Customers generally can not renew early or combine subscriptions   PayPal offers you two ways to renew your subscription: billing agreement or direct through PayPal.   If you have set up a PayPal bil...
    dshull
    last modified by jgolomb
  • Getting a Malwarebytes upgrade available alert on Windows device

    When a Check for Updates is triggered, it connects with the Malwarebytes servers to check for the latest protection updates and product version. If you are not running the latest Malwarebytes product ve...
    mnaggar
    last modified by jgolomb
  • Find out if Malwarebytes license is a lifetime license

    If you are not certain whether your license Malwarebytes Premium is a subscription (year-to-year) or a lifetime (no expiration) license, you can check this by doing the following:   Open your Malwarebytes produc...
    dshull
    last modified by jgolomb
  • Opt in or out of receiving Malwarebytes emails

    Malwarebytes sends out emails on product updates and announcements, newsletters, promotions, account messages, and upcoming events.  You can opt in or out of receiving these emails, by updating your My Account se...
    dshull
    last modified by jgolomb
  • View past purchases and order history

    Malwarebytes My Account helps you keep track of previous subscriptions and purchases. Learn how to find your order history below.   View order history and invoices in My Account Log in to My Account. Click on ...
    dshull
    last modified by jgolomb
  • Upload logs to your ticket using the Malwarebytes Support Tool

    If you have a ticket with Malwarebytes Support, you can upload troubleshooting logs to your ticket using the Malwarebytes Support Tool.  The Malwarebytes Support Tool is a troubleshooting and repair utility desig...
    asmith
    last modified by jgolomb
  • Real-Time Protection turned off notification on Windows device

    Malwarebytes Premium on Windows employs Real-Time Protection to actively protect your computer from threats. Real-Time Protection has four layers of protection; Web, Exploit, Malware, and Ransomware...
    dshull
    last modified by jgolomb
  • Renew Malwarebytes Premium subscription using a credit card

    Note: Customers generally can not renew early or combine subscriptions   If you have a credit card as your form of payment, then you are by default set up for automatic renewal. Automatic renewal happens on the ...
    dshull
    last modified by jgolomb
  • Download and install Malwarebytes on Mac device

    Windows Installation Mac Installation Android Installation   To use Malwarebytes for Mac on your macOS or OS X computer, download and install the latest version of Malwarebytes for Mac.  You can use t...
    jyamada
    last modified by jgolomb
  • Malwarebytes unable to load Anti-Rootkit DDA driver on Windows 7

    If you have Malwarebytes installed on a Windows 7 machine, you may encounter the following error:   The Malwarebytes is unable to load the Anti-Rootkit DDA Driver error asks you to reboot your machin...
    jyamada
    last modified by jgolomb
  • Malwarebytes for Windows context menu does not work

    When you right-click a file or folder, the right-click pop-up menu, also known as the context menu, does not display Scan with Malwarebytes or Scan with Malwarebytes does not work.   Workaround Open Mal...
    asmith
    last modified by jgolomb