• Discovery and Deployment Tool and installation troubleshooting

    Learn techniques for troubleshooting the Malwarebytes' Discovery and Deployment Tool. This article covers the sequencing and processes of installation, then provides diagnostic tips using commonly available comm...
    aprobert
    last modified by aprobert
  • Malwarebytes cloud platform update - April 18, 2019

    Malwarebytes updated our cloud platform on April 18, 2019.   New Features Malwarebytes Endpoint Protection and Response: Endpoint Isolation now supports the ability to add a custom image to the isolation lock scr...
    jgolomb
    last modified by jgolomb
  • Malwarebytes Cloud Console Administrator Guide

    The Malwarebytes cloud platform is comprised of several components that enhance the security of your network, your endpoints, and your users, without the need of a local server.  The purpose of this guide is to h...
    jyamada
    last modified by jgolomb
  • Malwarebytes Cloud Console Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes April 2019 Active ...
    jyamada
    last modified by jgolomb
  • Malwarebytes Endpoint Protection and Response Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life OS April 2019 Active 4/18/2019 Marc...
    jyamada
    last modified by jgolomb
  • Malwarebytes Incident Response Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy    Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes April 2019 Ac...
    jyamada
    last modified by jgolomb
  • Malwarebytes Endpoint Protection Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life OS April 2019 Active 4/18/2019 Marc...
    jyamada
    last modified by jgolomb
  • Malwarebytes Endpoint Security exclusions list

    Installing more than one antivirus, firewall, or other security software may cause unexpected behaviors and performance issues.  Excluding Malwarebytes Endpoint Security file paths can help prevent your other sec...
    drossler
    last modified by jgolomb
  • Sophos Web Protection conflicts with Malwarebytes products on Windows

    Both Malwarebytes and Sophos products leverage Windows Filtering Platform as part of the Web Protection feature. If a Windows machine has Sophos and Malwarebytes installed with Web Protection enabled in both products,...
    jgolomb
    last modified by jgolomb
  • Malwarebytes for Windows context menu does not work

    If you try to scan an individual file or folder on a Windows computer, you may notice the Scan with Malwarebytes option is gone from the right-click pop-up menu, also known as the context menu. This is an issue that s...
    asmith
    last modified by jgolomb
  • Deploy Malwarebytes Firefox Extension using Group Policy

    This article guides you through deploying the Malwarebytes Firefox browser extension to your endpoints using Group Policy in a business environment. You can add the extension to protect your Firefox browser ...
    vbariteau
    last modified by jgolomb
  • Turn on Malwarebytes for iOS features

    You can turn on the features in Malwarebytes for iOS from the Malwarebytes app or your device's Settings app.  Each section of this article explains how to turn on the following Malwarebytes for iOS features...
    jyamada
    last modified by jgolomb
  • Endpoint Protection Agent on Windows 2008 fails to register with the Malwarebytes cloud platform

    If the Malwarebytes Endpoint Agent is installed on Windows Server 2008, it may fail to register with the Malwarebytes cloud platform.   When the Malwarebytes Endpoint Agent fails to register, the following error...
    jross
    last modified by aprobert
  • Malwarebytes Endpoint Agent not starting

    Issue Occasionally the Malwarebytes endpoint agent service MBEndpointAgent may not start when the computer is booted up. This article provides options to ensure reliable startup by a Malwarebytes policy setting and ad...
    rsullinger
    last modified by aprobert
  • Export data with the Malwarebytes Cloud Excel Addin

     Download the latest Malwarebytes Excel Addin Installer  Download sample PDF summary report  Download sample HTML summary report   What's This? The Malwarebytes Cloud server collects a rich set of ...
    lwei
    last modified by lwei
  • Support for Malwarebytes subscriptions and payments

    To ensure you're fully satisfied with your Malwarebytes Premium subscription, our Support team is here to help with:  refund requests automatic renewals billing address updates unauthorized charges subs...
    parche
    last modified by jgolomb
  • Malwarebytes for Android & Chrome OS Product Lifecycle

    For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes 3.6.1 Active 04/04...
    jyamada
    last modified by jgolomb
  • Malwarebytes for Android 3.6.1 Release Notes

    Malwarebytes for Android and Chrome OS 3.6.1 released on April 4, 2019.   Stability/issues fixed Minor bug fixes and improvements
    jgolomb
    last modified by jgolomb
  • Endpoint Protection - Windows client fundamentals

    Malwarebytes provides a single endpoint technology for Windows endpoints and servers. It has multiple integrated detection technologies under the hood. This article describes the high level deployment architectur...
    aprobert
    last modified by aprobert
  • Deploy Malwarebytes Chrome Extension using Group Policy

    This article guides you through deploying Google Chrome extensions to your endpoints using Group Policy in a business environment. You need the Enterprise version of google chrome for this process: https://c...
    vbariteau
    last modified by jgolomb