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parche
To ensure you're fully satisfied with your Malwarebytes Premium subscription, our Support team is here to help with:  refund requests automatic renewals billing address updates unauthorized charges subscription cancellations   Please fill out the Create Ticket form so we can help. One of our friendly and knowledgeable support agents will…
dshull
Click to view contentWe recommend deactivating your license key if: you are transferring your license key to a new device. you need to repair, replace, or sell your device. your device has been lost or stolen.   There are two ways to deactivate your license key: through My Account or within the Malwarebytes product.   Deactivate license key in My Account If you…
parche
Malwarebytes’ mission is to provide our customers with the best disinfection and protection solutions to combat the world’s most harmful internet threats. Our customers can obtain our products directly from us and from Malwarebytes authorized resellers. Other than the free products made available on our website, our policy is to honor product…
dshull
If you are not certain whether your license Malwarebytes Premium is a subscription (year-to-year) or a lifetime (no expiration) license, you can check this by doing the following:   Open your Malwarebytes product and click on My Account in the upper right. You can also click on the Settings button on the left side of the main screen, and then the…
dshull
Click to view contentTo find your license key, log in to My Account or locate the confirmation email you received when you purchased your subscription.  If you did not purchase your license from the Malwarebytes store, request your license key from the merchant that processed your purchase.   My Account is a free service you can use to view and manage subscriptions…
dshull
Click to view contentIf you purchased or renewed a subscription directly through Malwarebytes, you can log in to My Account to update your payment method.   Edit payment method in My Account Log in to My Account. Click Payment tab. Click the Active tab. Click on the pencil icon to edit the payment method.   Additional information Forgot password for My…
dshull
When you purchase a license from the Malwarebytes store, you can choose to purchase a license to protect multiple devices.    To see how many devices your license protects, refer to your Malwarebytes confirmation email or invoice, or see Manage subscriptions in My Account.   If your license was purchased through a third party, such as an…
asmith
Malwarebytes is a partner of eero—a home WiFi system provider.  eero Plus members can sign up for a free Malwarebytes Premium subscription for 3 devices.  Malwarebytes Premium is available on Windows, Mac, and Android operating systems.   If you're an eero Plus member, see eero's article How do I sign up for Malwarebytes? to redeem your free…
jyamada
This video provides an overview of what actions you can take through your Malwarebytes My Account.  Be sure to also check out our related My Account videos to learn how to set up your Malwarebytes My Account and how to update your information and deactivate licenses.  
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jgolomb
Click to view contentIf you purchased a license key from a physical store, authorized seller, or retailer besides the Malwarebytes store, set up your My Account profile so you can register your license key to your email address. Registering your retail license to the My Account website allows you to deactivate your license, view billing events, download the latest…
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