• How to Add Exclusions in Malwarebytes for Windows

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    jyamada
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  • How to Deactivate Licenses with My Account

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  • Malwarebytes Support Holidays

    Malwarebytes support will have reduced staffing on the following holidays.   Memorial Day, May 28, 2018 Independence Day, July 4, 2018 Labor Day, September 3, 2018 Thanksgiving, November 22 & 23, 2018 Ch...
    jyamada
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  • Malwarebytes Support Tool User Guide

    The Malwarebytes Support Tool is a multi-purpose troubleshooting and repair utility, designed to assist the troubleshooting of issues with Malwarebytes for Windows and other Malwarebytes software.   Malware...
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  • Check the Real-Time Protection status

    Real-Time Protection is a Premium feature available in Malwarebytes for Windows, Malwarebytes for Mac, and Malwarebytes for Android.  Depending on your operating system, Real-Time Protection can block malware, ex...
    dshull
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  • Turn Real-Time Protection on or off

    If you have the Premium version of Malwarebytes for Windows, Malwarebytes for Mac or Malwarebytes for Android, you can turn Real-Time Protection on or off.  You may find it helpful to turn off protection if you a...
    asmith
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  • Ransomware Protection unavailable on Windows XP or Vista

    As of Malwarebytes for Windows v3.5 release, Ransomware Protection is no longer supported on Windows XP and Vista operating systems.  Windows XP and Vista do not have the technology necessary to run Ran...
    dshull
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  • Activate Malwarebytes for Mac Premium

    Windows Activation Mac Activation Android Activation   Activating Malwarebytes for Mac enables Premium features such as Real-Time Protection.  To activate Malwarebytes for Mac Premium, have your Prem...
    fgil
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  • Unable to activate Malwarebytes Premium license key

    Some activation issues in Malwarebytes Premium are caused by minor errors, such as an incorrect or missing character.  Malwarebytes for Windows, Malwarebytes for Mac, and Malwarebytes for Android may not accept y...
    asmith
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  • How to Activate Malwarebytes for Mac

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  • How to Activate Malwarebytes for Windows

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  • Upgrade to the latest version of Malwarebytes for Windows

    Windows Upgrade Mac Upgrade Android Upgrade   We recommend you upgrade to the latest version of our products as they become available.  Upgrades include new features, feature improveme...
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  • Upgrade to the latest version of Malwarebytes for Android

    Windows Upgrade Mac Upgrade Android Upgrade   Malwarebytes recommends customers run the current version of our products.  If you want to manually upgrade to the latest version, follow the instru...
    dshull
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  • Upgrade to the latest version of Malwarebytes for Mac

    Windows Upgrade Mac Upgrade Android Upgrade   Malwarebytes recommends you upgrade to the latest version of our products.  Upgrading Malwarebytes for Mac requires you to follow the same set ...
    dshull
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  • Install Malwarebytes for Android

    Windows Installation Mac Installation Android Installation   Malwarebytes for Android, formerly known as Malwarebytes Anti-Malware Mobile, is a Malwarebytes app designed for Android devices.  Malware...
    dshull
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  • Install Malwarebytes for Windows

    Windows Installation Mac Installation Android Installation   To start using Malwarebytes on your Windows computer, download and install the latest version of Malwarebytes for Windows.  Instructio...
    dshull
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  • Install Malwarebytes for Mac

    Windows Installation Mac Installation Android Installation   To use Malwarebytes for Mac on your macOS or OS X computer, download and install the latest version of Malwarebytes for Mac.  You can use t...
    fgil
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  • Activate Malwarebytes for Android Premium

    Windows Activation Mac Activation Android Activation   To activate the premium features in Malwarebytes for Android, you must have purchased a license key from the Malwarebytes store after July 31, 2017. &...
    parche
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  • Blue screen error: System thread exception not handled

    If K9 Web Protection and Malwarebytes for Windows Premium are both installed on the same computer, you may encounter a blue screen referencing the error:   SYSTEM THREAD EXCEPTION NOT HANDLED (bckd.sys)   ...
    dcollins
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  • Received a Real-Time Protection turned off notification

    Malwarebytes for Windows Premium employs Real-Time Protection to actively protect your computer from threats.  Real-Time Protection has four layers of protection; Web, Exploit, Malware, and Ransomware t...
    dshull
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