• Install or reinstall Malwarebytes on another iOS device

    The Restore previous purchase feature allows you to re-connect your Premium subscription after deleting and reinstalling Malwarebytes on the same iOS device, or installing Malwarebytes on a different iOS device. Subsc...
    jyamada
    last modified by jgolomb
  • Malwarebytes AdwCleaner download and features

    Malwarebytes AdwCleaner is a utility designed to scan and remove adware from your Windows computer. Adware, coined from advertising software, can display advertisements on your computer, affecting your experience usin...
    dshull
    last modified by jgolomb
  • Add a license key to My Account

    If you purchased a license key from a physical store, authorized seller, or retailer besides the Malwarebytes store, set up your My Account profile so you can register your license key to your emai...
    jgolomb
    last modified by jgolomb
  • Malwarebytes home products and macOS compatibility

    Learn which Malwarebytes products are compatible with macOS and OS X in the table below. Refer to the Malwarebytes Lifecycle Policy for guidance on the expected lifetime of our software and technol...
    parche
    last modified by jgolomb
  • Scan an external drive with Malwarebytes on Windows

    Not everyone stores their files on the local drives. A lot of us use external or portable drives to store sensitive data. We can scan them when they are plugged into our machines using two different methods. This arti...
    gpoller
    last modified by jgolomb
  • Uninstall Malwarebytes for Mac

    To uninstall Malwarebytes for Mac, you will need to find which version of Malwarebytes for Mac you have installed, then follow the instructions for your version.        Find your Malwareb...
    parche
    last modified by jgolomb
  • View past purchases and order history

    Malwarebytes My Account helps you keep track of previous subscriptions and purchases. Learn how to find your order history below.   View order history and invoices in My Account Log in to My Account. Click on ...
    dshull
    last modified by jgolomb
  • Change my email address in My Account

    The My Account portal uses your email to track all of the information connected with your subscription. If you have changed your email address, you will need to update that information in My Account.   Edit or up...
    dshull
    last modified by jgolomb
  • View website or exploit blocked report in Malwarebytes for Windows

    When Malwarebytes for Windows blocks a website or exploit on your computer, the event is logged and a report created.     To quickly see if Malwarebytes blocked a website or exploit, click on the notif...
    mnaggar
    last modified by jgolomb
  • Check Malwarebytes for Mac version number

    Not sure what version of Malwarebytes for Mac you currently have? This article will teach you where you can find your Malwarebytes version number on your Mac computer.   You will need to have Malwarebytes for Ma...
    jgolomb
    last modified by jgolomb
  • Update your payment method in My Account

    If you purchased or renewed a subscription directly through Malwarebytes, you can log in to My Account to update your payment method.   Edit payment method in My Account Log in to My Account. Click&#...
    dshull
    last modified by jgolomb
  • Malwarebytes Support Holidays

    Malwarebytes support will have reduced staffing on the following holidays.   New Year's Eve, December 3, 2018 New Year's Day, January 1, 2019 President's Day, February 18, 2019 Memorial Day, May 27, 2019 Ind...
    jyamada
    last modified by jyamada
  • End of database updates for Malwarebytes Anti-Malware for Mac v1.2.6 and earlier

    We have done our best to support older versions of Malwarebytes Anti-Malware for Mac, but certain technical bugs mean that we can no longer push database updates to v1.2.6 and earlier. Refer to the Malwarebytes Lifecy...
    jgolomb
    last modified by jgolomb
  • Collect an in-memory dump file for Malwarebytes on Windows devices

    Working with our technical specialists you may need to run some tools and get some files. One such file is an In-Memory Dump file. This file is used to see what was happening at the time of a critical error....
    jyamada
    last modified by jgolomb
  • Create your My Account profile

    If you purchased a subscription from the Malwarebytes store, we recommend you set up your My Account profile so you can view and manage licenses registered to your email address.  To create yo...
    dshull
    last modified by jyamada
  • Enable or disable Real-Time Protection on Android device

    If you have the Premium version of Malwarebytes for Android, you can turn Real-Time Protection on or off. You may find it helpful to turn off protection if you are experiencing an issue using another application or fi...
    jgolomb
    last modified by jgolomb
  • Protect Mac device from Meltdown and Spectre Vulnerabilities

    On January 3, 2018, the Google Project Zero team reported they had discovered three variants of a hardware bug with important ramifications. You can read their blog post, Reading privileged memory with a sid...
    jgolomb
    last modified by jgolomb
  • Internet browser or connectivity issues on Windows device

    Malwarebytes does not fix issues you may be experiencing with your web browser or Internet connectivity. If you're experiencing issues with your browser or Internet connection, you may need to restore your browser or ...
    dshull
    last modified by jgolomb
  • Internet browser or connectivity issues on Mac device

    Malwarebytes does not fix issues you may be experiencing with your web browser or Internet connectivity. If you're experiencing issues with your browser or Internet connection, you may need to restore your browser or ...
    jgolomb
    last modified by jgolomb
  • Check the Real-Time Protection status on Windows device

    Real-Time Protection is a Premium feature available in Malwarebytes on Windows and other home devices. Depending on your operating system, Real-Time Protection can block malware, exploits, ransomware, or maliciou...
    dshull
    last modified by jgolomb