• Find my premium license key

    To find your license key, log in to My Account or locate the confirmation email you received when you purchased your subscription.  If you did not purchase your license from the Malwarebytes store, requ...
    dshull
    last modified by jgolomb
  • Activate Malwarebytes for Android Premium

    Windows Activation Mac Activation Android Activation   To activate the premium features in Malwarebytes for Android, you must have purchased a license key from the Malwarebytes store after July 31, 2017.&#...
    parche
    last modified by jgolomb
  • I got an error that Anti-Malware for Mac can't be opened because it wasn’t downloaded from the Mac App Store

    If you are receiving an error that Anti-Malware for Mac can't be opened because it was not downloaded from the Mac App Store (shown below), this is likely due to the security settings on your system.   To work...
    dshull
    last modified by jgolomb
  • Malwarebytes for Mac User Guide v3.4

    Malwarebytes for Mac is our latest anti-malware capable of replacing antivirus software on your OS X or macOS operating system.  For help with the features, settings, and technical requirements in Malwarebytes fo...
    jyamada
    last modified by jyamada
  • Install Malwarebytes on Mac device

    Windows Installation Mac Installation Android Installation   To use Malwarebytes for Mac on your macOS or OS X computer, download and install the latest version of Malwarebytes for Mac.  You can use t...
    jyamada
    last modified by jyamada
  • Malwarebytes Support Tool FAQs

    The Malwarebytes Support Tool is designed to help you troubleshoot issues with Malwarebytes for Windows.  The Malwarebytes Support Tool combines multiple utilities, such as the Malwarebytes Cleanup Utility and Fa...
    asmith
    last modified by respinoza
  • Use the Malwarebytes Support Tool without an Internet connection

    The Malwarebytes Support Tool can be run without an Internet connection.  When you run the Malwarebytes Support Tool offline, the tool creates troubleshooting logs and saves them to your Desktop without uplo...
    respinoza
    last modified by respinoza
  • Upload logs to your ticket using the Malwarebytes Support Tool

    If you have a ticket with Malwarebytes Support, you can upload troubleshooting logs to your ticket using the Malwarebytes Support Tool.  The Malwarebytes Support Tool is a troubleshooting and repair utility desig...
    asmith
    last modified by respinoza
  • Troubleshoot issues with Malwarebytes for Windows

    If you're experiencing an issue with Malwarebytes for Windows, you can use the Malwarebytes Support Tool to help troubleshoot the issue, create logs, and open a ticket with the Malwarebytes Support team.  Be...
    respinoza
    last modified by respinoza
  • Unable to activate Real-Time Protection in Malwarebytes for Mac

    On macOS 10.13 (High Sierra) and later, Malwarebytes for Mac requires user approval to allow Real-Time Protection. Apple requires that you click Allow under your System Preferences in order to appr...
    jgolomb
    last modified by jgolomb
  • Report a problem with Malwarebytes for Android

    If you're experiencing an issue with Malwarebytes for Android, send an Issue Report using Malwarebytes for Android. By sending an Issue Report, a ticket will be created for you, and Malwarebytes Support...
    parche
    last modified by jgolomb
  • Change the license key in Malwarebytes for Mac

    If you purchased a new Malwarebytes subscription, you can change the license key you are using in Malwarebytes for Mac. Changing your license key allows you to continue protecting your computer without deactivating yo...
    jgolomb
    last modified by jgolomb
  • Can Malwarebytes resolve issues with my browser or Internet connectivity?

    Malwarebytes does not fix issues you may be experiencing with your web browser or Internet connectivity.  If you're experiencing issues with your browser or Internet connection, you may need to restore your brows...
    dshull
    last modified by jyamada
  • How to install Malwarebytes for Windows

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    jyamada
    last modified by jyamada
  • Install Malwarebytes for Android

    Windows Installation Mac Installation Android Installation   Malwarebytes for Android, formerly known as Malwarebytes Anti-Malware Mobile, is a Malwarebytes app designed for Android devices.  Malware...
    dshull
    last modified by jgolomb
  • One license key for Windows, Android, and macOS devices

    If you purchased a Malwarebytes license key for only a Windows or Mac device in the past, you can now use your number of available devices to activate Malwarebytes on Windows, Android, and macOS devices.  &#...
    jgolomb
    last modified by jgolomb
  • Chrome removed from Anti-Exploit list of Protected Apps in Malwarebytes

    The Google Chrome team announced in a blog post dated November 2017, it will not allow 3rd-party vendors to inject into the Chrome browser for Windows beginning in September 2018. Refer to Reducing Chrome crashes...
    jgolomb
    last modified by jyamada
  • How to Activate Malwarebytes for Android Premium

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    jyamada
    created by jyamada
  • Check Malwarebytes for Mac version number

    Not sure what version of Malwarebytes for Mac you currently have? This article will teach you where you can find your Malwarebytes version number on your Mac computer.   You will need to have Malwarebytes for Ma...
    jgolomb
    last modified by jgolomb
  • Schedule a scan in Malwarebytes for Mac

    To create a scheduled scan in Malwarebytes for Mac, you must have purchased a Premium subscription and activated the subscription in the application.   Open Malwarebytes for Mac. Click Settings in the right p...
    jyamada
    last modified by jgolomb